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TIBCO European Summit 2024: The second-most exciting event this Summer aside from The Olympics

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2024 has been a monumental year for TIBCO®, and we’re not even halfway through. As we prepare to launch our latest evolution in our TIBCO portfolio, we want to also share an exciting event taking place in a few, short months—the TIBCO European Summit 2024!

The TIBCO European Summit is our exclusive, invite-only TIBCO leadership conference curated to specifically support our customers as we face the future of your digital business together.

As a valued TIBCO customer and invitee, your attendance is highly anticipated in Rome, Italy, at The Hive on June 18th! You won’t want to miss this!

TIBCO European Summit: The details

To provide the best experience, the TIBCO European Summit 2024 will be an all-executive, invite-only, free-to-attend event that has been intricately designed to provide attendees with VIP access to everything TIBCO. Furthermore, as an exclusive peer networking and industry innovation educational experience dedicated to senior leaders, executives, and decision-makers—TIBCO Summit guests will:

  • Gain an inside view into TIBCO: With direct access to our team, attendees will speak with TIBCO leadership and gain an understanding of our future roadmap and updates
  • Discover cutting-edge innovations: Hear firsthand insights into the latest advancements in technology, case studies, and operational transformations
  • Engage with industry experts: Connect with thought leaders and experts who will share invaluable knowledge and strategies to drive enterprise success forward
  • Unlock the power of collaboration: Network with peers and industry pioneers to foster meaningful relationships that propel business forward
  • Learn how to maximize solutions: Discover industry-leading support and customer success resources, designed to empower and provide maximum value

A customer-centric event

With the upcoming launch of the next-generation TIBCO® Platform, TIBCO is dedicated to solving our customer’s most challenging enterprise-level needs by unlocking the power and potential of real-time data to help our customers maintain a competitive advantage and increase their business value.

But we don’t want to just tell you, we want to show you, too. That’s why at the TIBCO Summit, attendees will gain a front-row view of the future TIBCO roadmap, the ability to hear what exactly this new evolution means for their TIBCO journey, and have firsthand discussions with TIBCO leadership and product experts to gain confidence in their investment. 

And as our exclusive TIBCO leadership conference, the TIBCO Summit will showcase a wide array of thought leaders. From TIBCO executives sharing their perspectives and insights to TIBCO customers sharing compelling success stories, we know it’s going to be a “can’t miss” event of some of the world’s most compelling thinkers and doers.

See you there: TIBCO Summit 2024

For those executives attending the summit, we can’t wait to see you there! We hope you’ve been able to successfully register for the TIBCO European Summit 2024 in Rome. If you have any questions regarding the TIBCO Summit, please don’t hesitate to reach out to your Account Executive.

Hopefully we’ll see you soon!

Why TIBCO? Because customers trust us to transform their digital business

Why do customers and users choose TIBCO? Maybe for its decades-long reputation of providing trusted, mission-critical enterprise software.
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In the ever-evolving landscape of modern business, agility, innovation, and seamless integration are no longer just desirable; they’re essential. To thrive in today’s fast-paced world, organizations need more than just tools—they need a comprehensive platform that empowers them to adapt, grow, and succeed. The latest evolution in the TIBCO® portfolio, the TIBCO® Platform, is sure to be a game changer in the realm of digital transformation.

Why TIBCO? 

At TIBCO, we know the challenges businesses face in harnessing the power of data, connecting disparate systems, and staying ahead of the curve. We understand that as a large, highly complex enterprise, your digital business must be available without disruption. That’s why we’ve developed robust, flexible, and future-proof solutions that are designed to solve our customers’ most complex problems. 

But don’t just take our word for it—see it in action for yourself. Discover below, in less than 90 seconds, just why leading organizations across the top industries are continuing to choose and leverage TIBCO to transform their business, drive competitive advantage, and create lasting impact. To best prepare you for the eagerly awaited launch that is sure to revolutionize mission-critical operations and enable enterprises to unlock greater success, watch this video.

Figure 01: Watch our short “Why TIBCO?” video

Future-proof your enterprise with TIBCO

At the end of the day, TIBCO is known for providing industrial-strength reliability, throughput, scalability, and performance. For delivering data within enterprises immediately, in real-time, wherever and whenever it’s needed most. While offering a wide range of technology and deployment options to provide customers the flexibility needed to stay competitive, run faster, and work smarter.

Head here to learn how TIBCO supports customers every step of the way and fuels their digital transformation initiatives for the future. 

And for more details about the upcoming launch of the TIBCO® Platform—you’ll have to sit patiently for just a little bit longer.

A blooming G2 Spring for TIBCO Data Management and TIBCO Integration capabilities

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When it comes to making a major purchase, the best thing to do is read the reviews. Even better, read the reviews from the people that have actually used the product. For software users in the market to learn and make a change, most people turn to G2—an online peer review forum that helps more than 5 million people a month discover the perfect software solutions for their needs.

TIBCO® has over 700 peer reviews on G2, making TIBCO a highly trusted, verified, and leading enterprise software choice on the G2 site. Dive into the latest G2 awards and badges to see how TIBCO has continually solidified its reputation as a highly-verified, top-rated, industrial-strength enterprise software provider below.

G2 significance: Spring 2024 

Last year TIBCO received 40+ G2 badges for its success and capabilities in the Integration and Data Management markets. This year, in the second quarter of 2024 alone, TIBCO received 21 “Leader” badges between those two capabilities and 65 overall report mentions. Leader badges are the highest G2 honor a product can receive overall—continue reading to see the complete list of the beautiful G2 Spring TIBCO has ushered in below.

Spring 2024 G2 badges: TIBCO Integration

Of the 22 total badges awarded to TIBCO in Spring 2024, 18 of them were for our proven ability as an Integration provider with our premier Integration components, TIBCO BusinessWorks™ and TIBCO Flogo® Enterprise, that connect anything, anywhere, and in any way. Of the 18 badges, 17 badges placed TIBCO as a “Leader,” which is the highest honor a product can receive in the G2 Grid Report that determines these acknowledgments. In addition, TIBCO Integration scored the “Easiest Setup” badge and received 40+ overall report mentions!

TIBCO Integration capabilities G2 Spring 2024 badges:

Figure 02: G2 Spring 2024 Integration badges, iPaaS

Figure 03: G2 Spring 2024 Integration badges, AWS Marketplace and Enterprise Service Bus

Spring 2024 G2 badges: TIBCO Data Management

The Spring season also brought in success for TIBCO’s Data Management capability, TIBCO EBX® software, receiving 4 total “Leader” badges and 24 overall report mentions. Our continued G2 recognition as a Data Management provider illustrates just how capable TIBCO Data Management is in transforming how enterprises govern, manage, and share critical business data. G2 placed TIBCO EBX as a “Leader,” in several different categories illustrated below—which, as mentioned previously, is the highest acknowledgment a product can receive in the G2 Grid Report.

TIBCO Data Management capability G2 Spring 2024 badges:

Figure 04: G2 Spring 2024 Integration badges, Master Data Management

What’s in store for TIBCO: Stay tuned

To our customers who continue to trust TIBCO with all their enterprise-grade, mission-critical capability needs—thank you. If you want to share your own review with others and help us have another successful round of G2 reviews in the Summer, head to G2 today!

It’s already been an electric first half of the year for TIBCO as we unveiled a brand new website, a reimagined TIBCO Community, and experienced a heavy G2 Winter—but we’re just getting started. An exciting upcoming announcement that will take your enterprise to the next level is coming soon!

Unlocking retail success: Enhanced customer experiences, seamless integration, and cost savings with TIBCO

TIBCO unlocks retail success by enhancing customer experiences, delivering seamless integration, and cost savings.
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TIBCO has a reputation as a trusted, modern enterprise platform for global retailers around the world. With customers such as Campari Group and Panera Bread, TIBCO is well-versed in providing mission-critical enterprise capabilities to ensure retailers can consistently support and deliver on their unique consumer needs.

Continue reading to discover how retailers both large and small, with the help of TIBCO®, unlock large-scale, e-commerce success to improve their digital customer experience, at a fraction of the cost.

Figure 01: The benefit Metcash and Campari Group have seen since working with TIBCO.

Why retailers trust TIBCO

Large-scale, global, competitive retailers are constantly facing high demands that require immediate decisions and streamlined efficiency. In a recent Gartner® Market Insights, it was found that “57% of retailers plan to spend more on software next year” and that “49% of retailers regret one or more software purchases”—it’s clear that there’s a growing need for software to remain connected to consumers, competitive, and profitable, but there’s uncertainty on who to turn to. 

With a proven history of helping global enterprises solve complex business challenges for over 25 years, TIBCO has established itself as a trusted enterprise-grade software provider for customers. By delivering cutting-edge technology and data-driven solutions to revolutionize business operations, drive innovation, and achieve sustainable growth, TIBCO has a reputation of successfully supporting digital businesses in dynamic landscapes.

Furthermore, TIBCO has:

TIBCO’s retail results

For over a quarter of a century, global enterprises have used TIBCO’s industrial-strength capabilities to solve their most complex challenges. Take TIBCO customer, Metcash, for example. Metcash works with more than 6,000 retailers and is Australia’s leading wholesale distribution company. With the help of TIBCO Integration capabilities, the Australian retail giant wanted to lower their overall operational costs, onboard new customers faster, enhance their customer experience, and decrease downtime—simply put, Metcash wanted to modernize and streamline their application integration.

In the first year of working together, Metcash and TIBCO did that and more. Metcash was able to synchronize and accelerate their retail enterprise connectivity by:

  • Delivering integrations 20% faster and at 50% less cost
  • Scaling operations by 120%
  • Producing 200+ interfaces for improved customer UX

Looking forward with TIBCO

Since the pandemic, most industries have undergone rapid change, and the retail landscape is no exception. With the increase in digital accessibility from consumers and supply-chain difficulties, large retailers have had to adapt more than ever before. At TIBCO, we want to help you prepare for and tackle these challenges. By continuing to embrace modernization, we are able to help retailers and our customers, Campari Group, Panera Bread, and Metcash, innovate and grow. 

In the spirit of accepting change, stay tuned for a highly-anticipated TIBCO announcement next month that has the potential to take your retail business to the next level—and cut costs.

The all-new conceptual solution between TIBCO EBX® and OpenAI that will redefine Data Management

TIBCO users impressed with all-new TIBCO EBX software x OpenAI integration capabilities
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Step into the future of Master Data Management with our cutting-edge TIBCO EBX® software. As a component of TIBCO Data Management, TIBCO EBX provides users with flexible, enterprise-class capabilities to govern, manage, and share critical business data with confidence.

Now, TIBCO EBX has the potential to become an even more powerful MDM solution. Continue reading to see the groundbreaking integration that could take the future of Data Management to a new level.

The benefit of Data Management

Before showcasing this unlocked potential, let’s revisit the importance of Data Management in an enterprise. MDM tools such as TIBCO EBX are crucial for large-scale enterprises because they ensure consistency and accuracy of critical data across various systems and departments. 

By centralizing and governing master data, organizations can minimize errors, redundancies, and discrepancies, leading to improved decision-making and operational efficiency. Data Management solutions also facilitate compliance with regulatory requirements and enhance data security by establishing robust data governance frameworks. 

Ultimately, effective MDM enables enterprises to unlock the full potential of their data assets, driving innovation and competitiveness in the marketplace. See how our Data Management solution, TIBCO EBX, does that and more.

Introducing an integration for the future

With the benefits of Data Management clear, it’s time to be introduced to the proof-of-concept that could change it all. Today, we’re thrilled to present a game-changing integration between OpenAI’s API and our cutting-edge Data Management solution, TIBCO EBX. Together, TIBCO believes this conceptual solution could transform enterprise workflows with minimal human intervention and unlock a power like never before. 

Watch the short video below to see how the partnership between OpenAI + TIBCO EBX works, the Data Management power it unlocks, and discover the eye-opening precedent this could set for all enterprises in the future. 

Figure 01: The revolutionary collaboration between OpenAI’s cutting-edge API and TIBCO EBX.

Harness the power of TIBCO EBX® 

Today, TIBCO EBX is known for creating trusted data through accessibility, delivery, and security to meet an organization’s exact operational, compliance, and analytic requirements. However, as showcased above, our award-winning Data Management solution has the clear potential to expand its capabilities and reputation in the future.

To learn more about TIBCO Data Management and TIBCO EBX® software, contact us today.

***The functionality of the OpenAI integration or any other AI integration for TIBCO EBX is not currently available. If and when the functionality is made available, it may be as an optional add-on to TIBCO EBX offerings.

The material provided is for informational purposes only, and should not be relied on in making a purchasing decision. The information is not a commitment, promise, or legal obligation to deliver any materials, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.

A heavy G2 winter for TIBCO Integration and TIBCO Data Management capabilities

TIBCO wins G2 badges for Winter 2024 in the Integration and Data Management categories.
TIBCO wins G2 badges for Winter 2024 in the Integration and Data Management categories.
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We all know it’s critical to read reviews before any major purchase, especially software. That’s why most potential and current software users turn to G2, an online peer review forum that helps more than 5 million people a month discover the perfect software solutions for their needs.

With TIBCO® having 700+ G2 peer reviews, our product users are no stranger to the G2 site. Discover how, with the help of recent G2 awards and badges, TIBCO strengthens its reputation as a top-rated, highly-verified, industrial-strength software provider below.

G2 significance: Winter 2024 

In 2023, TIBCO received 40+ G2 badges for its recognized and authenticated leadership in the Data Management and Integration markets. This year, in the first quarter of 2024 alone, TIBCO received 18 badges between those two capabilities. Among these TIBCO badges, nearly all were “Leader” badges, the highest G2 honor a product can receive overall. Continue reading to see the complete list of TIBCO’s heavy G2 Winter below.

G2 Winter 2024 badges for EBS Winter Leader, Master Data Management Enterprise Leader, and iPaas Mid-Market Leader.

Figure 01: G2 Winter 2024 badges for EBS Winter Leader, MDM Enterprise Leader, and iPaas Mid-Market Leader.

Winter 2024 G2 badges: TIBCO Integration

Of the 18 badges awarded to TIBCO in Winter 2024, 12 of them were for our proven ability as an Integration provider to connect anything, anywhere, and in any way. All 12 badges placed TIBCO as a “Leader,” which is the highest honor a product can receive in the G2 Grid Report that determines these acknowledgments.

G2 Winter 2024 badges: TIBCO Integration capabilities

  1. Leader, Winter: iPaaS
  2. Leader, Winter: Enterprise Service Bus
  3. Leader, Asia: iPaaS
  4. Leader, India: iPaaS
  5. Leader, Asia Pacific: iPaaS
  6. Leader, Mid-Market: iPaaS
  7. Leader, Mid-Market, Asia: iPaaS
  8. Leader, Mid-Market, India: iPaaS
  9. Leader, Mid-Market, Asia Pacific: iPaaS
  10. Leader, Enterprise, Asia: iPaaS
  11. Leader, Enterprise, Asia Pacific: iPaaS
  12. Leader, Small Business: iPaaS
G2 Winter 2024 iPaaS Leader badges for India, Asia, and Asia Pacific regions.

Figure 02: G2 Winter 2024 iPaaS Leader badges for India, Asia, and Asia Pacific regions.

Winter 2024 G2 badges: TIBCO Data Management

It was also a winning season for TIBCO’s Data Management capability, TIBCO EBX® software, receiving 6 total badges. Our TIBCO Data Management capability transforms how enterprises govern, manage, and share critical business data. G2 placed TIBCO EBX as a “Leader,” in 5 different categories, which, as mentioned previously, is the highest acknowledgment a product can receive in the G2 Grid Report.

G2 Winter 2024 badges: TIBCO Data Management capability, TIBCO EBX

  1. Leader, Winter: MDM
  2. Leader, Enterprise: MDM
  3. Leader, Mid-Market: MDM
  4. Leader, Americas: MDM
  5. Leader, Enterprise, Americas: MDM
  6. Momentum Leader, Winter: MDM

Figure 03: G2 Winter 2024 Master Data Management Leader badges for Winter, Enterprise, Mid-Market, Americas and Enterprise Americas.

To many more in 2024

We’re thankful for our users and customers who continue to trust TIBCO with all their enterprise-grade, mission-critical capability needs. If you want to write your own review to help us have another successful round of G2 reviews in the Spring, head to G2 today.

And though it’s already been an incredible start to the year for TIBCO with a new website and heavy G2 badge winter, this is just the beginning. Stay tuned for an exciting announcement in the coming months that will take your digital business to the next level.

Get to know the new TIBCO®: See our fresh look!

The new home page on the TIBCO website.
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Welcome to the refreshed TIBCO® brand! We’re excited to usher in the new era of TIBCO as a business unit within Cloud Software Group. There’s no better way to do that than by taking a look at our updated website. While we’re still providing the same industrial-strength, mission-critical enterprise software you’ve loved for decades, we’ve made some changes to the site that TIBCO customers are sure to appreciate.

Learn more about the history of the TIBCO brand and dive into our redesigned look on tibco.com, or explore further below!

The TIBCO legacy

In the late 1990s, TIBCO came onto the scene and revolutionized the financial industry by ushering in real-time communication within financial markets—without manual human intervention. Over the years, TIBCO has grown tenfold, making it a household name as mission-critical enterprise software—not only for financial services—but among the transportation, energy, healthcare, manufacturing, telecom, retail, and several other industries as well.

Learn more about why we’re the chosen real-time, enterprise-grade software for customers around the world on our redesigned Why TIBCO page.

What’s new with the TIBCO website?

For more than 25 years, TIBCO has offered a wide range of technology and capabilities to deliver real-time data wherever and whenever it’s needed most. We continue to do just that, but with a few cosmetic yet critical changes to keep up with the high standards we provide our customers. In the unveiling of our refreshed TIBCO brand and completely redesigned website, visitors will notice:

  1. Improved website UX: New navigational formatting, streamlined and highly accessible contact/help forms, added contrast for improved readability, and reorganized/realigned TIBCO offerings for increased customer clarity and ease of use.
  1. Updated design: The TIBCO site is now light, bright, highly contrasted, interactive, and brings great functionality to users. Visitors can easily view displayed content and gain a quicker understanding of TIBCO technology and the success those TIBCO solutions deliver.
  2. New TIBCO Community: TIBCO users will also experience the same aforementioned updates on the new TIBCO Community site. Discover the improvements made and visit the TIBCO Community to see for yourself!

Come take a new look at an old friend and deep dive into these changes, among many others, on tibco.com.

Explore our TIBCO customers

As the trusted choice of our customers, TIBCO provides solutions that are essential to the success of the world’s largest enterprises. On our newly refreshed TIBCO site, visitors can explore an updated list of featured TIBCO customer success stories.

Explore TIBCO customer success stories from NASA, University of Chicago Medicine, Aeroporti di Roma, and many others on our refreshed Customers page!

Exciting changes to come!

This new age of TIBCO brings with it a revitalized brand and a completely redesigned TIBCO website—but it’s only the beginning. Keep an eye out for more upcoming changes that we can’t wait to share. 

In the meantime, (and in case you’re not there already) head to tibco.com to check out our new look for yourself.
If you have any questions for our TIBCO team, please contact us today.

Have you heard about the exciting new changes to the TIBCO Community?

Explore the new TIBCO Community today!
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The TIBCO Community is a place for you, our valued TIBCO customers and software users, to find the essential information you’re looking for, connect with your peers, review the latest technical articles, and share best practices for TIBCO products and capabilities. A go-to site and homebase for all your TIBCO needs––that’s just become an even better asset!

Discover the exciting updates and improvements we’ve made to the TIBCO Community outlined below.

What’s new: TIBCO Community updates

The TIBCO Community is focused on providing the most helpful platform and tools possible for our TIBCO users. In an environment where things change quickly and questions need to be addressed immediately, the TIBCO Community provides a forum to find those answers—in technical resources, articles, or from your peers that have experienced the same and found solutions. We know how critical the TIBCO Community is to staying active and in-touch with fellow users—as well as involved with our widespread TIBCO community as a whole.

See the following updates made to ensure the site continues to inform, connect, and support users in the most useful way possible:

  1. New functionality/capabilities: The enhanced TIBCO Community site has even more functionality and capabilities. We heard your feedback and are excited to announce an easier and more attractive interface and user experience. Users will need to create new passwords to login, and then they can fully enjoy the upgraded site.
The homepage view of the new TIBCO Community site.
  1. Separate communities: We have also taken the time to separate our communities into newly enhanced sites including:  TIBCO, Spotfire, ibi, and Jaspersoft based on the updated business units within Cloud Software Group.
  1. Increased user engagement: The new TIBCO Community site is designed to increase and streamline user engagement. With the new update of showcasing awards and badges for all users, this change encourages participation and connectedness.
  1. And coming soon—the TIBCO Community newsletter! We’re excited to announce the upcoming addition of the TIBCO Community newsletter. Users will soon be able to subscribe and stay up-to-date on the latest TIBCO announcements, capabilities, events, and resources.

Check out the new TIBCO Community!

The best way to discover these exciting new changes and updates is to see them for yourself! Deep-dive into the new TIBCO Community today to log into the new site and better connect with your peers.

Head to community.tibco.com to check out the new TIBCO Community site today!

BPM Solution Accelerators: Revolutionizing Application Development with Web Components

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In today’s fast-paced digital world, organizations need to build applications quickly that are not only functional but also visually appealing and user-friendly. TIBCO BPM Enterprise’s Solution Accelerators are designed to meet this demand, significantly reducing development time and enabling teams to create powerful, branded BPM applications faster than ever before.

At the heart of this suite are BPM Web Components, a groundbreaking innovation that brings modularity, customization, and rapid deployment capabilities to Business Process Management. Beyond components, BPM Solution Accelerators offer tools for unified user interfaces, configuration, theming, and localization, all working in harmony to unlock BPM’s full potential.

These accelerators provide pre-built, ready-to-use features and frameworks, offering essential building blocks for delivering powerful, branded, and tailored BPM applications without the usual complexity or long development cycles. 

Key components include:

  • Unified UI 
  • Web Components 
  • Configuration Builder 
  • Theme Builder 
  • Localization Builder 

Together, these accelerators (planned for next BPM release early next year) empower developers and business users to create scalable and visually cohesive case worker portals, front-office dashboards, and back-office systems. This allows teams to concentrate on business value rather than reinventing UI elements, accelerating deployment.

Web Components: The Heart of Modern BPM

BPM Web Components are the cornerstone, offering modularity, flexibility, and speed:

  • Framework-Agnostic: Integrate with any front-end technology.
  • Modular & Encapsulated: Clean, self-contained components.
  • Fully Customizable: Pre-built dark theme, CSS-ready, easily matches your branding.
  • Rapid Deployment: Assemble portals and dashboards quickly with less coding.
  • Unified UI: One Interface, Endless Productivity

The Unified UI seamlessly integrates BPM 4.3.x (AMX-BPM) and BPM Enterprise 5.x, providing a smooth experience with single login, consistent UI components, and parallel workflows.

Configuration Builder: Fine-Tune Every Detail

This intuitive visual editor allows teams to fine-tune Web Components effortlessly, with real-time previews and granular control over layout, visibility, and interactions—all without writing a single line of code.

Theme Builder: Elevate Your Brand

Ensure visual consistency and align with your corporate identity using pre-configured or custom themes, light and dark modes, live previews, and the ability to save, clone, and reuse themes across applications.

Localization Builder: Speak Your Users’ Language

Expand your reach with multilingual, regionally tailored applications. Easily translate UI elements, customize terminology, manage language packs, and leverage flexible fallback options for a native user experience.

Why BPM Solution Accelerators Matter?

These accelerators deliver tangible business and technical benefits:

  • Faster Time-to-Market: Build applications quickly without sacrificing quality.
  • Consistent, Modern UX: Deliver visually cohesive and intuitive interfaces.
  • Empowered Teams: Developers and business users can create solutions efficiently.
  • Scalable and Flexible: Framework-agnostic, modular components that grow with your needs.
  • Future-Ready: Continuous enhancements ensure long-term value and innovation.

The Future of BPM, Accelerated

BPM Solution Accelerators represent a significant leap forward for TIBCO BPM Enterprise, combining speed, flexibility, and modern design. They are a catalyst for transformation, empowering organizations to rapidly create tailored applications, enhance user experience, and maintain consistency across their BPM ecosystem. The era of slow, fragmented BPM development is over; welcome to rapid, modern, and user-first BPM application creation.

Author:
Anushree Chowdhury

Anushree Chowdhury, Lead Product Manager at TIBCO, drives product strategy and innovation across the Automation Suite of products, helping customers build powerful, simple, and impactful solutions.

The Human Touch: AI-Driven Hyper-Personalization

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Every business today is asking the same question: What can AI actually do for us, right now? It’s a fair question, especially with new AI gadgets and frameworks popping up faster than we can keep track. This rapid-fire innovation can honestly make it tough to figure out a solid strategy for putting AI to work. And let’s not forget the basic stuff—getting AI to work reliably and securely—which is an ongoing process as it moves from the lab into the real world.

But there’s one place where AI is a game-changer with clear, massive impact: hyper-personalization.

For years, “personalization,” especially in retail, meant putting customers into big buckets, or segments. I’ve been on those projects! It took a ton of effort upfront—a massive, offline data crunch—just to decide which group a customer belonged to. The success of this approach depended on how clever a human team was at designing generic offers that appealed to the whole segment, like a mass email blast or a widely distributed coupon.

Below is a comparison of the traditional approach and the hyper-personalization approach.

FeatureTraditional Personalization (The Old Way)AI-Driven Hyper-Personalization (The New Way)
StrategyBased on segments and simple rules.Focuses on the individual, using real-time context.
Data WorkHeavy lifting happens first (front-loaded batch processing) to build segments.Heavy lifting happens at the moment of engagement (back-loaded), continuously processing live data.
Customer ExperienceStatic offers, generic recommendations, and minimal dialogue.Dynamic content, truly empathic conversations, proactive support, and the perfect ‘next-best-action.’
ExampleSending a blanket “10% off” coupon to everyone in the “VIP” category.A virtual assistant notices a customer’s recent frustration from a support chat, reaches out proactively, and offers a specific, personalized solution and a discount based on how upset they sounded during the conversation.
Added ExampleA website showing a ‘You may also like’ section based only on past purchases.A website instantly changes its headline and product images when a customer logs in from a mobile device at an airport, suggesting travel-friendly items and showing local offers.

AI completely flips the script. It moves us away from those old segments and pre-processing headaches. It’s all about creating a truly one-to-one experience by waiting to do the heavy data work until the customer is actually engaging with us (that’s the “back-loading” part).

What makes this possible are machine learning algorithms that can:

  1. See the Live Picture: AI can instantly grasp a customer’s situation, including what they are browsing right now, where they are, what device they are using, and even their emotional state if we’re looking at conversational data.
  2. Make Dynamic Decisions: Forget static offers. AI can whip up a “next-best-action,” “next-best-offer,” or “next-best-experience” on the fly.
  3. Chat Like a Person: AI-powered conversations move way beyond just throwing coupons at people. They enable more empathetic, human-like interactions. They pick up on subtle cues, respond appropriately to how the customer is feeling, and smoothly guide them through complex tasks, making the service feel dramatically better.

The end result? An engagement that feels deeply relevant, not just targeted. This boosts conversion rates, builds rock-solid brand loyalty, and gives you a major edge over the competition. This is the true power of AI-driven hyper-personalization: moving beyond mere targeting to deliver the genuine human touch, one person at a time. It’s the ultimate expression of ‘The Human Touch,’ turning data into a deeply relevant, individual experience.

uthor:

JenVay Chong

JenVay Chong is a Senior Principal Solutions Architect and is part of the Product Strategy and Adoption Team at TIBCO with a focus on the TIBCO Platform and Artificial Intelligence. He has 29+ years of hands-on managing, leading, architecting, and developing diverse portfolio of technology projects across many vertical industries. He is a well rounded architect with a passion to get really in-depth to the level of coding and using the latest technologies but at the same time loves to think outside the box all the way up on the business level, possessing an MBA under his belt. His current passion is with everything Artificial Intelligence and is constantly trying to test and push the boundary further on what Artificial Intelligence can do.

TIBCO Rendezvous®: Advances for Cloud & AI

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TIBCO is proud to announce version 9 of its signature messaging product, which, more than 25 years ago, revolutionized how real-time data distribution occurs —and, with it, the entire messaging middleware space. This update is a testament to our commitment to innovation and to providing our existing customers with the best technology to meet their critical business needs, while also aligning with the latest technology trends.

This major release of TIBCO Rendezvous® augments its base functionality, adding:

  • Support for native Kubernetes deployment architecture with zero-code changes for client applications 
  • Graphical Monitoring, with seamless, auto-discovery registration
  • Intelligent AI-powered Insights into Rendezvous estate

In the early days of TIBCO, a team of brilliant engineering minds defined and implemented the specifications for a product that revolutionized real-time data distribution and invented the publish-subscribe messaging pattern featuring its unique subject-based-addressing™. The product, which became TIBCO Rendezvous®, set the highest standard for messaging middleware and reshaped multiple industries, with the most significant impact in demanding environments, such as financial trading floors and semiconductor chip production lines.

With more than 10,000 customers who have successfully used the product over the years, Rendezvous has been deployed to serve some of the most critical architectures and meet the most demanding requirements, offering unprecedented reliability, availability, and scalability. It was designed to move massive volumes with the lowest latency, with minimal operational oversight—a testament to its stability and unique architecture. Even today, the product serves thousands of TIBCO’s customers across various industries and continues to deliver on its promise.

TIBCO is renowned for its customer-centric approach, delivering innovative products that solve the most complex problems across various industries. Our products closely follow the industry standards and trends, but it’s the feedback and needs of our customers that drive our roadmaps and inspire our innovations.

With that in mind, TIBCO is releasing a significant product refresh with version 9, which preserves its core functionality and backward compatibility while introducing new enterprise-class features. They are designed to help customers with their move to the cloud and significantly improve their operational excellence.

A common request from our customers has been to modernize operational workflows and provide greater visibility into long-running Rendezvous deployments. Version 9 introduces a comprehensive monitoring package with a modern user interface, enhanced user experience, and AI-powered insights that provide real-time visibility and predictive analytics, enabling proactive monitoring and optimization of the Rendezvous deployment estates.



With the increasing adoption of cloud architectures, Kubernetes, and the latest developments around Artificial Intelligence, with version 9, TIBCO is bringing an enhanced package of TIBCO Rendezvous® with features derived directly from customer demand, which include:

  • TIBCO Rendezvous® Network Service (TRNS)
    • Kubernetes-native cloud deployment with auto or manual scaling
    • Migration of TIBCO Rendezvous® client applications to the cloud with zero-code changes
    • Full support for all TIBCO Rendezvous® client APIs
    • Real-time monitoring for TIBCO Rendezvous® network and gateway resources
    • Built-in scalability, multiple levels of availability, and observability, based on Kubernetes
    • “One-Click” security setup with zero-code changes for client applications
  • TIBCO Rendezvous® Graphical Monitoring
    • A command-line tool for easy installation and setup
    • Registration for new and existing deployments with daemon auto-discovery
    • Modern user experience and graphical user interface
    • Historical monitoring across all TIBCO Rendezvous® metrics
  • TIBCO Rendezvous® AI-Driven Insights (Tech Preview)
    • LLM-agnostic, AI Monitoring Assistant
    • Intelligent AI-driven insights and chat-based conversation with the TIBCO Rendezvous® estate
    • TIBCO Rendezvous® MCP Server
  • General New Functionality and Features
    • Prometheus Endpoints
    • REST API Support
    • Long-term Support
    • Regular Security refresh and upgrade

Watch the TIBCO Rendezvous® Graphical Monitoring Demo with AI-Driven Insights demonstration on our TIBCO YouTube channel (in English and Korean):

TIBCO Rendezvous® Graphical Monitoring Demo with AI-Driven Insights – English (link)
TIBCO Rendezvous® Graphical Monitoring Demo with AI-Driven Insights – Korean (link)

Author:
Vasil Kajcovski
VP Engineering at TIBCO Software

High-Performance, Low-Latency Data Access with the Lowest TCO?

Low-Latency Data Access, Distributed data grid
Low-Latency Data Access, Distributed data grid
Reading Time: 4 minutes

In today’s digital economy, the ability for enterprises to access their corporate data with extreme speed is no longer a competitive advantage—it’s a fundamental necessity. Every business process, from customer engagement to operational decision-making, depends on immediate insight derived from fresh, accurate information.

Even milliseconds of latency can impact user experience, slow critical workflows, or disrupt revenue-generating transactions. Whether it’s powering AI-driven predictions, detecting fraud in real time, orchestrating supply chains, or delivering seamless customer experiences, slow data means missed opportunities and increased risk. As the volume and velocity of data continue to grow, organizations that can access, analyze, and act on their data in real time are the ones that will lead in innovation, responsiveness, and overall business performance.

TIBCO is proud to announce the release of version 5 of its signature data grid product, TIBCO ActiveSpaces®

This ActiveSpaces major release introduces substantial advancements across the platform, including higher throughput with lower latency, a streamlined component architecture, optimized cloud deployment, strengthened security controls, and a range of additional enhancements that elevate operational efficiency and the user experience.

ActiveSpaces is designed and engineered by the same expert teams behind TIBCO’s world-class messaging products. Building on decades of experience in high-performance distributed systems, TIBCO applies the same rigorous standards, architectural discipline, and innovation that have established TIBCO as a leader in enterprise messaging. ActiveSpaces delivers all capabilities required for modern data grid enterprise architectures—without compromise.

ActiveSpaces provides a highly distributed, enterprise-grade system-of-record with horizontal scalability and built-in high availability. It enables real-time, low-latency access to internet-scale data through a fault-tolerant architecture. It can be deployed anywhere — on-premises, in the cloud, or in hybrid environments — without compromising performance, consistency, or control.


Trusted by hundreds of customers across a wide range of industries, ActiveSpaces is deployed in mission-critical environments where fast data access, scalability, and a distributed architecture are essential. It supports both high-throughput caching for short-lived data and durable system-of-record capabilities for long-lived information.

Notable use cases include e-commerce session management, airport and airline operations, autonomous vehicle fleet coordination, automated port and engine management, rules-based charging and policy enforcement in telecommunications, online reservation platforms, fraud detection systems, production line monitoring, and real-time alerting solutions — among many others.

Leverage new AI preview capabilities that enable ActiveSpaces to operate as a vector database, supporting semantic search and context-aware intelligence. These features allow organizations to build advanced applications—such as recommendation engines, document retrieval systems, and AI-driven content discovery—by incorporating queries that reflect user intent and meaning rather than relying solely on exact-term matching.


The Total Cost of Ownership Dilemma (Discussion)

Modern enterprises require fast, consistent, and highly scalable access to data across hybrid and cloud environments, while maintaining the lowest possible Total Cost of Ownership (TCO). However, traditional databases quickly become costly and operationally burdensome as workloads grow — particularly in cloud deployments where scale and performance come at a premium. These systems often struggle to keep pace with the exponential increase in data volume, velocity, and variety, resulting in performance bottlenecks and increased infrastructure, licensing, and management expenses.

To stay competitive, organizations need modern, distributed data grid solutions that deliver high performance, low-latency access, and strong consistency at scale, without the escalating costs and complexity of traditional database architectures.

TIBCO has completed a comprehensive cost-to-performance evaluation of ActiveSpaces in modern cloud architectures, demonstrating a significantly lower cost per operation compared to alternative solutions on the market. This is achievable without compromising on enterprise-grade capabilities, such as reliability, resilience, and consistency.

Completeness Without Compromise

ActiveSpaces, in its core package, offers the following:

  • High performance and Low Latency: Combine in-memory data for performance and on-disk storage for safety, enabling low-latency, real-time applications.
  • Lowest Total Cost of Ownership (TCO): Achieve a cost-efficient deployment model across both on-premises and cloud environments, while maintaining high performance and availability.  
  • AI-ready features: Vector database, vector embeddings, vector search, and natural language queries for more innovative applications.
  • Full Consistency: Fully consistent ACID-compliant solution and optimized for throughput-oriented architectures.
  • Elastic scalability: Seamless elasticity without downtime.
  • Proven reliability: Built-in fault tolerance and disaster recovery.
  • Flexible deployment: Cloud-native, on-premises, and hybrid architectures.
  • Integrations: Native connectors and Connectivity with TIBCO Flogo®, TIBCO BusinessWorks™, TIBCO BusinessEvents®, TIBCO Streambase® and with Apache Kafka®, Apache Pulsar™, and many more using the TIBCO® Platform rich plugin library

ActiveSpaces is natively integrated into the TIBCO platform, ensuring effortless compatibility and streamlined operation with all of TIBCO’s capabilities. With this deep integration, users can access an extensive palette of over 100 connectivity points, making it easy to ingest data from a diverse array of sources. This robust connectivity empowers organizations to unify their data landscape, accelerate data-driven initiatives, and maximize the value derived from their existing technology investments.

Contact TIBCO to learn how TIBCO ActiveSpaces can help you accelerate your data!

Author:

Vasil Kajcovski
VP Engineering at TIBCO Software

TIBCO BPM MCP Server: The AI-Ready Hub for Intelligent Process Automation

Reading Time: 2 minutes

In today’s fast-paced digital landscape, businesses are constantly seeking ways to optimize their operations and leverage the power of Artificial Intelligence (AI). 

The BPM MCP Server emerges as a vital middleware, elevating the traditional Business Process Management (BPM) engine into an intelligent, AI-ready operational hub. 

The BPM MCP Server acts as a crucial bridge, exposing core TIBCO BPM functionalities directly to AI agents. This enables a seamless integration between your established business processes and the intelligent process automation. 

Core Capabilities:

  • Seamless Process Invocation: Ability to effortlessly trigger and manage business processes, driving automated workflows and reducing manual intervention.
  • Case and Process Data Querying: Allows AI to query critical case and process data, providing real-time insights and enabling data-driven decision-making.
  • Work-Item Management: AI agents can effectively manage work items, ensuring tasks are assigned, tracked, and completed efficiently within the BPM framework.
  • Interaction with Organizational Models: By facilitating interaction with organizational models, the BPM MCP Server ensures AI agents operate within defined business rules and structures, maintaining governance and compliance.

Use Case:

TIBCO BPM Users can leverage Natural Language Prompts to perform key BPM tasks. The MCP Server Output is rendered on the right side using AI-Generated UI.

  • List all deployments
  • List all Process Templates and start a specific Process Instances
  • List all Work-items for a specific user (like tibco-admin)
  • Open a specific work-item and view its details
  • View Audit Trail of specific Process Instance or for a specific user over a given time period.
  • Fetch all the details of a Process Instance

Fig 1: A Sample MCP Client interacting with the BPM MCP Server using Natural Language prompts.

Value Proposition:

The value proposition of the BPM MCP Server is clear: it empowers organizations to unlock the full potential of intelligent process automation. By creating an AI-ready operational hub, businesses can achieve:

  • Enhanced Efficiency: Automate more processes, reduce bottlenecks, and accelerate operational cycles.
  • Improved Decision-Making: Leverage AI’s analytical power with real-time process data for smarter, more informed decisions.
  • Increased Agility: Adapt quickly to changing business demands by seamlessly integrating AI into your existing BPM infrastructure.
  • Innovation and Growth: Free up human capital from repetitive tasks, allowing teams to focus on strategic initiatives and innovation.

Conclusion:

The BPM MCP Server is more than just a middleware; it’s a strategic imperative for organizations aiming to thrive in the era of intelligent process automation. By seamlessly integrating AI capabilities with established business processes, it transforms the traditional BPM engine into an agile, data-driven operational hub. This empowers businesses to not only enhance efficiency and improve decision-making but also to foster a culture of innovation, ultimately securing a competitive edge in a rapidly evolving digital landscape. This capability will be available in the next major release of TIBCO BPM Enterprise. 

Author:

Suhas Dhekane

Suhas Dhekane is a Senior Principal Solutions Architect at TIBCO. He has worked in Professional Services and Go-To-Market roles at TIBCO for more than eighteen years, leading digital transformation initiatives and helping customers to solve complex Data & AI problems leading to faster adoption and successful business outcomes. 

BE Copilot: Revolutionizing TIBCO BusinessEvents Development

Reading Time: 3 minutes

TIBCO BusinessEvents (BE) has always enabled enterprises with the possibilities of interacting with realtime events. 

Now, with the advancement of Artificial Intelligence (AI), BE continues to push the boundaries of possibilities. 

One such groundbreaking innovation is the BE Copilot, a tool designed to assist business users and enhance productivity for power users and developers. 

This article will dive deeper into BE Copilot, its core capabilities, exploring its use cases, and the value it drives.

What is a BE Copilot?

BE Copilot is an advanced AI-powered tool specifically engineered to integrate seamlessly into the development lifecycle of any BusinessEvents Projects. It leverages natural language processors, large language models (LLM) and prompt engineering to understand context, generate code, and offer intelligent suggestions, effectively acting as a virtual pair programmer.

Core Capabilities

BE Copilot’s effectiveness stems from its powerful underlying capabilities:

  • Contextual Understanding: It can understand the context of the code being written, including various components of BE projects like the Concepts, Rules, Rule Functions, Events and project structure, to provide highly relevant suggestions.
  • Natural Language Processing (NLP): Developers can interact with BE Copilot using natural language commands, making it intuitive and easy to use.
  • AI Models: The AI is trained on vast datasets of code, enabling it to learn coding patterns, common algorithms, and best practices across the entire BE Project Structure.
  • Integration with VS Code IDE: BE Copilot seamlessly integrates with popular Integrated Development Environments (IDEs) i.e. VS Code Extension, ensuring a smooth workflow and faster adoption for developers. For existing BE users, this IDE will provide an unified user-experience combining the capabilities for both business users and power-users. This is why the new VS Code IDE is also called One-Studio.  
  • Adaptability and Learning: The tool continuously learns from user interactions and feedback, improving its suggestions and capabilities over time.

Following is a visualization of BE Copilot in action using VS Code extension and AI prompt.

Key Use Cases of BE Copilot

BE Copilot offers a wide array of applications that streamline the development process:

  • Code Generation: It can generate rules, rule-functions, and even an entire project based on natural language descriptions or existing code patterns. This significantly reduces the time spent on repetitive coding tasks.
  • Code Completion and Suggestions: As developers write code, BE Copilot provides intelligent auto-completion suggestions, variable name recommendations, and even identifies potential bugs or inefficiencies in real-time.
  • Explanation, Refactoring and Optimization: The AI can analyze existing codebases and explain what it does or suggest improvements for better performance, readability, and adherence to best practices.
  • Documentation & Navigation: BE Copilot can automatically generate comments, docstrings, and even comprehensive documentation for functions and classes, ensuring well-documented code. It can also help the user navigate through the product features, understand best practices on configuration, administration and deployment strategies supported by BusinessEvents in design-time and runtime.
  • Debugging Assistance: By analyzing error messages and code context, BE Copilot can offer potential solutions or pinpoint the likely source of bugs, accelerating the debugging process.

Value Driven by BE Copilot

The integration of BE Copilot into development workflows brings substantial value:

  • Increased Productivity: By automating repetitive tasks and providing intelligent assistance, developers can complete tasks faster and focus on more complex problem-solving.
  • Improved Code Quality: With suggestions for best practices, code automation and explanation, BE Copilot helps ensure the creation of cleaner, more robust, and maintainable code.
  • Reduced Development Costs: Faster development cycles and fewer bugs translate to lower overall project costs.
  • Knowledge Transfer and Onboarding: New team members can quickly get up to speed by leveraging the Copilot’s suggestions and understanding existing codebases more efficiently.
  • Enhanced Developer Experience: By taking over tedious tasks, BE Copilot allows developers to concentrate on the creative and challenging aspects of their work, leading to greater job satisfaction.
  • Consistency Across Projects: The tool helps enforce coding standards and patterns, ensuring consistency across different projects and team members.

In conclusion, BE Copilot represents a significant leap forward in BusinessEvents development. By augmenting human capabilities with intelligent AI agents, it not only boosts productivity and code quality but also transforms the experience of building solutions using TIBCO BusinessEvents. BE Copilot will be available in the next major release of TIBCO BusinessEvents.

As AI continues to evolve, we can expect even more sophisticated tools that will further reshape the unexplored possibilities of real time event-driven architecture using TIBCO BusinessEvents.

Author:
Suhas Dhekane

Suhas Dhekane is a Senior Principal Solutions Architect at TIBCO. He has worked in Professional Services and Go-To-Market roles at TIBCO for more than eighteen years, leading digital transformation initiatives and helping customers to solve complex Data & AI problems leading to faster adoption and successful business outcomes. 

The Non-Deterministic Agent in a Deterministic Environment

Reading Time: 3 minutes

Agentic systems, currently a significant trend in technology, fundamentally involve leveraging a Large Language Model (LLM) to handle the core reasoning tasks. These non-deterministic agents perform various tasks by connecting to various systems using protocols such as the Model Context Protocol (MCP), the Universal Tool Calling Protocol (UTCP) or even the more traditional REST APIs.

A key characteristic of these agents is their non-deterministic nature, which is rooted in the mathematical probability of the neural network that produces the output. This can be seen as a strength or a weakness depending on how you look at it. 

In use cases where the agent is used to discover new ideas, you will definitely want it to go off script to explore and produce output that perhaps have never been thought of. In most scenarios of this use-case though, a human component is almost inevitable to evaluate the output for usefulness. 

However, in the cases where the agent is expected to act within very defined boundaries, you will often find this frustrating. It is almost like building an airplane and always expecting it to travel on the ground. For example, consider the use case of using these non-deterministic agents to manage a system. The system itself expects specific processes and procedures to be executed and perhaps even in very specific sequences. If multiple iterative testing is executed on this, it is almost certain where you will encounter the agent going off course and perhaps even unable to perform the required request. Worse still, it might perform a task that is totally undesirable and messes up some crucial records in the system. So, what solutions exist for cases like these?

Due to this inherent unpredictability, which draws a parallel to human free will and decision-making, the traditional testing and observability cycle is inadequate. It is simply not humanly possible to account for 100% of all scenarios. However, there are several controls and mechanisms that can be implemented:

  • Endpoints Tightening: The endpoints that we exposed to the agent absolutely need to implement the strictest checks on the input and its dependencies prior to execution. Rejection from these checks needs to be a response with a clear explanation.
  • Prompting: Utilizing system prompts and supplemental prompts to guide the agent’s behavior.
  • Parameters Adjustments: Use settings like temperature to influence the output’s variability. A low temperature close to 0 makes the output more focused and predictable, while a high temperature close to 1 increases creativity and randomness. It is important to note that setting the temperature to 0 does not guarantee absolute predictability. 
  • Guardrails: Establishing boundaries and rules to prevent undesirable or harmful outputs.
  • Checks and Evaluations: Implementing input/output checks on the agent level and utilizing evaluations, which may involve another agent or a human-in-the-loop, to ensure quality and adherence to goals.

It is important to note that even with the above in place there is still a chance for the agent to provide an unexpected response. So, for use-cases that demand 100% predictable, highly deterministic outcomes, the suitability of an LLM-based agentic system should be reconsidered.

Author:

JenVay Chong

JenVay Chong is a Senior Principal Solutions Architect and is part of the Product Strategy and Adoption Team at TIBCO with a focus on the TIBCO Platform and Artificial Intelligence. He has 29+ years of hands-on managing, leading, architecting, and developing diverse portfolio of technology projects across many vertical industries. He is a well rounded architect with a passion to get really in-depth to the level of coding and using the latest technologies but at the same time loves to think outside the box all the way up on the business level, possessing an MBA under his belt. His current passion is with everything Artificial Intelligence and is constantly trying to test and push the boundary further on what Artificial Intelligence can do.

From Black Box to Clarity: The Power of TIBCO Observability

Reading Time: 6 minutes

Beyond the Black Box: How the TIBCO Platform’s Intrinsic Observability Delivers Unparalleled Insight in Distributed Environments

The TIBCO Platform’s approach to observability delivers a unique and powerful value proposition that distinguishes it from generic, third-party solutions. It achieves this by fusing the deep, intrinsic knowledge of its own runtimes with a firm commitment to open standards like OpenTelemetry, offering a “best of both worlds” solution that provides unparalleled context without creating vendor lock-in.

Unlocking the “White Box”: Insights from Native Instrumentation

Generic, third-party observability vendors typically treat applications as “black boxes”. They rely on general-purpose auto-instrumentation agents that attach to the application runtime to capture common technical signals, such as inbound and outbound HTTP requests, JDBC queries, and framework-level function calls. While this approach provides a baseline level of visibility, it fundamentally lacks any understanding of the application’s internal business logic. A generic tool can see a database call, but it has no intrinsic knowledge that this call is part of a “Fulfill Order” business process or a “Validate Customer” activity.

The TIBCO Platform, in contrast, employs a “white box” approach. TIBCO runtimes, such as TIBCO BusinessWorks™ and TIBCO Flogo®, are instrumented from within the execution engine itself. Because these platforms use a model-driven approach where business logic is visually designed, the engine has a complete, structured understanding of the business process it is executing. This allows it to generate telemetry that is semantically aware of the application’s structure and purpose.

This native instrumentation enriches the telemetry data with high-value, TIBCO-specific tags and metadata that are impossible for a generic, external agent to discover. This includes critical context such as :

  • ProcessInstanceId: The unique identifier for a single execution of a business process.
  • ActivityName and ActivityID: The specific step or activity within that business process.
  • JobId: The low-level engine job identifier.
  • DeploymentUnitName and DeploymentUnitVersion: The name and version of the integration application.

This rich, business-level context is a game-changer for troubleshooting and root cause analysis. An alert is no longer an abstract technical event like “high latency on service X.” Instead, it becomes a precise, actionable insight: “high latency in the ‘CreditCheck’ activity of the ‘NewLoanApplication’ process, version 2.1.” This immediately tells engineers not only where to look in the code but also what the business impact is, drastically reducing the investigation phase and lowering MTTR. This approach eliminates the “semantic gap” that exists between technical telemetry and business process context—a gap that, with generic tools, must be bridged through painstaking and often inconsistent manual code instrumentation.

The following table provides a clear comparison of these two approaches.

Feature DimensionGeneric Observability Vendor (Black Box Approach)TIBCO Platform (White Box Approach)
Instrumentation ContextTechnical-level: HTTP endpoints, SQL queries, function calls. Lacks business process awareness.Business-level: ProcessInstanceId, ActivityName, JobId. Telemetry is inherently tied to the business logic model.
Troubleshooting GranularityCan identify a slow service or a failing container.Can pinpoint the exact slow activity within a specific business process instance.
Data CorrelationRelies on propagating standard context (e.g., W3C Trace Context). Correlation to business events requires manual tagging.Automatic correlation of technical events to the business process model. No manual tagging required.
Path to Resolution“We have high latency on the customer-service pod.” -> Investigate all recent traces/logs for that pod.“The CheckInventory activity in OrderProcessing process instance xyz-123 is slow.” -> Go directly to that trace.

Embracing the Ecosystem: A Commitment to OpenTelemetry

While the TIBCO Platform provides deep, native insights, it is architected around the open-source OpenTelemetry (OTel) standard to ensure maximum flexibility and prevent vendor lock-in. OpenTelemetry, a Cloud Native Computing Foundation (CNCF) project, provides a single, vendor-neutral standard for instrumenting, generating, collecting, and exporting telemetry data.

TIBCO’s support for OTel is not a superficial add-on but a deeply integrated, first-class feature of its runtimes. The product documentation provides extensive detail on the specific engine properties available to enable and configure OTel for both traces and metrics in BusinessWorks and Flogo. This native integration ensures that all telemetry, including the rich, business-contextual data generated by the engine, is exported in a standardized format.

This commitment to open standards provides critical architectural flexibility. It allows all telemetry from the TIBCO Platform to be seamlessly exported via the OpenTelemetry Protocol (OTLP) to any OTel-compliant backend of the customer’s choice. This could be a major commercial observability platform (e.g., Datadog, Dynatrace), an open-source stack (e.g., Prometheus, Jaeger), or a cloud provider’s native service (e.g., Amazon CloudWatch, Azure Monitor).

This dual approach offers the ultimate “best of both worlds” strategy. An organization can use the TIBCO Control Plane to gain a deeply integrated, context-aware view of its TIBCO integration assets. Simultaneously, it can forward all of that same rich telemetry to a central, enterprise-wide observability platform to create a holistic view that includes all non-TIBCO applications. The key is that TIBCO leverages OTel as the standardized “wire protocol” for telemetry, but the payload it sends over that protocol is uniquely enriched with the business context that only its native instrumentation can provide. An enterprise observability team can consume TIBCO’s telemetry via a standard OTel collector and still benefit from the deep context, because that context is embedded as attributes within the standard OTel data structures.

Strategic Value and Business Outcomes

The advanced technical capabilities of the TIBCO Platform’s observability framework translate directly into measurable business value, addressing key concerns for CIOs, architects, and business leaders. By moving beyond simple data collection to provide actionable, context-rich insights, the platform becomes a strategic enabler of operational excellence and business agility.

  • Reduced Mean Time to Resolution (MTTR): This is the most immediate and impactful benefit. The combination of a centralized dashboard that correlates all telemetry data with the deep, business-level context from native instrumentation allows operations and development teams to diagnose and resolve production issues with unprecedented speed. Instead of spending hours sifting through logs or trying to manually correlate data across systems, teams can immediately pinpoint the failing business process and activity, reducing resolution times from hours or days to minutes.
  • Proactive Performance Optimization: True observability is not just for incident response; it is a powerful tool for proactive optimization. By analyzing performance trends (metrics and traces) in the context of specific business processes, architects can identify systemic inefficiencies and bottlenecks before they escalate into production incidents. This allows for data-driven decisions about resource allocation, application refactoring, and infrastructure scaling, leading to a more resilient and performant system and a better end-user experience.
  • Lower Operational Costs: The platform drives cost savings through multiple avenues. Faster issue resolution directly reduces the high cost of engineering time spent in incident “war rooms” and on manual diagnostic efforts. Furthermore, the insights gained from observability can lead to more efficient use of cloud and on-premises resources. By identifying over-provisioned services or optimizing inefficient processes, organizations can significantly reduce their infrastructure spend.
  • Enhanced Developer Productivity: A standardized, out-of-the-box observability solution removes the significant burden of manual instrumentation from development teams. Developers are freed from writing and maintaining complex telemetry code and can instead focus on delivering new business features and value.9 The clear, contextual data provided by the platform also simplifies the debugging process during the development and testing lifecycle, further accelerating delivery.

Ultimately, superior observability is a direct enabler of business agility and innovation. In many organizations, the fear of causing production failures leads to a risk-averse culture, slowing down the pace of software releases and innovation. A robust observability platform acts as a critical safety net. It provides teams with the confidence to deploy new features and changes more frequently, knowing they have the visibility to rapidly detect and remediate any unforeseen issues. This ability to move faster, and more safely, is the cornerstone of a successful DevOps culture and is essential for any organization seeking to compete in a rapidly changing digital landscape. The strategic value of the TIBCO Platform’s observability, therefore, is not just about maintaining operational stability; it is about creating a resilient and transparent foundation upon which the business can innovate with confidence.

Conclusion: From Data Correlation to Business Innovation

In the complex, distributed landscape of modern enterprise IT, observability has transcended its origins as an operational tool to become a strategic imperative. The analysis presented in this report demonstrates that not all observability solutions are created equal. The TIBCO Platform delivers a uniquely powerful and comprehensive solution by intelligently fusing the deep, “white box” context of its native, engine-level instrumentation with the flexibility and openness of the industry-standard OpenTelemetry framework.

This approach decisively overcomes the limitations of generic, “black box” tools, which can only provide a surface-level, technical view of an integration landscape. By automatically enriching telemetry with business-level context—such as process instance IDs and activity names—the TIBCO Platform closes the critical semantic gap between system behavior and business impact. This leads to dramatically faster issue resolution, proactive performance optimization, and lower operational costs.

The platform’s commitment to OpenTelemetry ensures that these benefits are delivered without imposing vendor lock-in, providing the architectural freedom to integrate with any enterprise-wide observability strategy. The TIBCO Platform is therefore more than a collection of integration tools; it is a strategic framework for managing complexity, mitigating risk, and providing the deep, actionable insights necessary to drive business innovation with confidence.To explore the technical capabilities of the TIBCO Platform’s observability framework in greater detail, visit the official documentation at docs.tibco.com. To understand how this platform can be tailored to address your specific architectural and business challenges, please contact your TIBCO representative for a personalized discussion.

Author:
Alexandre Vazquez

Alexandre Vázquez is part of the Product Strategy and Adoption Team at TIBCO. With more than 15 years of experience in software architecture, integration, and cloud transformation, Alexandre has held diverse roles spanning product strategy, customer success, and solution architecture.His deep technical background and passion for platform scalability and innovation have enabled him to bridge the gap between customers, field teams, and engineering—driving product excellence and modernization of enterprise integration solutions.

3 Ways TIBCO Platform Simplifies Enterprise Upgrades to the Cloud

Reading Time: 5 minutes

Beyond the Big Bang: How the TIBCO Platform Redefines Enterprise Upgrades for the Cloud-Native Era

The Upgrade Dilemma: Deconstructing the Cost and Complexity of Traditional Enterprise Software Evolution

For any large enterprise, the core integration platform is the backbone of its digital operations, connecting disparate systems and enabling critical business processes. Yet, the very act of maintaining and evolving this backbone has historically been a source of immense organizational pain. The traditional approach to enterprise software upgrades, often termed a “big bang migration,” is a monolithic, high-stakes event fraught with risk, cost, and disruption. Understanding the anatomy of this legacy model is crucial to appreciating the transformative potential of a modern, managed approach.

The sticker price of a new software license represents only a fraction of the total cost of ownership (TCO) in a traditional upgrade model. The most significant expenses are often hidden within operational budgets and business impact reports. Unforeseen complexities, particularly when integrating modern platforms with aging legacy systems, frequently lead to significant budget overruns and missed deadlines.

The cost of business disruption is even more severe. Scheduled downtime for a mission-critical platform can halt everything from supply chain logistics to customer transactions. Furthermore, post-upgrade instability can lead to a prolonged period of degraded performance, eroding customer trust and frustrating employees who must contend with a new, and potentially buggy, system.

These projects also create a significant resource drain, consuming the time and attention of the most skilled architects and engineers. This introduces a substantial opportunity cost, as these experts are diverted from strategic initiatives and new value creation to focus on maintenance and risk mitigation.

The Architectural Foundation for Agility: Inside the TIBCO Platform

To solve the deep-seated problems of the traditional upgrade model, a fundamentally new architectural approach is required. The TIBCO Platform represents this strategic shift, moving from a collection of powerful but siloed products to a cohesive, cloud-native ecosystem engineered for agility, resilience, and manageability. This platform is not just an incremental improvement; it is a re-imagination of how enterprise integration and data management capabilities are built, deployed, and evolved over time.

The platform is built on a cloud-native architecture that fully supports hybrid and multi-cloud deployments, providing the flexibility for organizations to run their workloads on-premises, in a private cloud, or across any major public cloud provider. This architecture is underpinned by a microservices-based design, which decomposes large, monolithic applications into a collection of small, independent, and loosely coupled services.

This is also reinforced by the introduction of the containerized deployment model for the existing TIBCO capabilities such as TIBCO BusinessWorks 5, TIBCO BusinessWorks 6 and TIBCO Enterprise Message Service among others capabilities provided by the TIBCO Platform through the TIBCO Control Plane.

The Strategic Enabler: Unified Operations with the TIBCO Control Plane

The TIBCO Control Plane provides a “single pane of glass” for the entire TIBCO ecosystem. It is a unified management interface designed to deploy, manage, and monitor all TIBCO capabilities, regardless of where they are running—on-premises, in a private cloud, on any public cloud, or even on bare-metal infrastructure. This brings together the full range of TIBCO’s offerings, presenting them as a cohesive, manageable platform rather than a collection of disparate products with the TIBCO Control Plane as the central management, monitoring, and deployment interface.

Key Functions of the Control Plane

The Control Plane delivers critical functions that are essential for modern IT operations:

  • Unified Deployment and Management: It provides a centralized, wizard-driven interface to provision new TIBCO capabilities and manage their entire lifecycle, including the simplified upgrade process. To maximize flexibility, the Control Plane itself can be consumed as a TIBCO-operated SaaS offering or deployed and managed by the customer.
  • Centralized Observability: A core feature of the Control Plane is its built-in observability dashboard. This dashboard aggregates telemetry data—logs, metrics (such as CPU and memory utilization), and traces—from all managed components into a single, searchable view. This empowers DevOps and Site Reliability Engineering (SRE) teams to rapidly identify performance bottlenecks, troubleshoot errors in production, and understand the end-to-end flow of business transactions without having to manually collate data from dozens of different systems. This proactive monitoring capability helps reduce operational costs and significantly improves system reliability.
  • Unified Developer Experience: Integrated directly with the Control Plane, the TIBCO Developer Hub provides a central portal for development teams. It serves as a catalog to discover available APIs, access technical documentation, and utilize pre-built templates to accelerate the development of new integrations, ensuring that all new services adhere to established enterprise standards and patterns.

The Modern, Managed Upgrade Workflow

The upgrade experience on the TIBCO Platform is a world apart. The process is proactive, guided, and highly automated:

  1. Notification: The TIBCO Control Plane automatically detects when a new version of a managed capability is available and proactively notifies the administrator with an “Upgrade available” message directly on the capability’s card in the user interface.
  2. Initiation: The administrator simply clicks the notification to launch a simple, guided upgrade wizard.
  3. Execution: The wizard confirms the target version and any relevant configuration details. The administrator then clicks “Upgrade Capability” to initiate the process.22
  4. Orchestration: The Control Plane takes over, handling all the complex underlying orchestration. It instructs the container platform (e.g., Kubernetes) to perform a rolling update, methodically replacing old container instances with new ones, ensuring service continuity throughout the process. No manual file editing, script execution, or server restarts are required. The entire operation is monitored from the Control Plane UI until it reports successful completion.

Comparative Analysis

The fundamental differences between these two models can be crystallized in a direct comparison across key operational and business metrics.

Metric/PhaseTraditional Monolithic Upgrade Model TIBCO Platform Managed Upgrade Model 
Scope & GranularityAll-or-nothing. The entire TRA, Administrator, and product version must be upgraded simultaneously.Granular. Upgrade a single capability (e.g., BWCE) or even a single application independently of others.
Initiation & ProcessManual. Requires command-line execution of multiple utilities, file backups, and script editing.Automated & Guided. Initiated via a simple UI wizard in the TIBCO Control Plane.
DowntimeSignificant scheduled downtime required as all servers in the domain must be shut down.Zero or near-zero downtime. Achieved via rolling updates orchestrated by Kubernetes.
Risk ProfileHigh. A single point of failure (e.g., database schema upgrade) can corrupt the entire domain, requiring a complex restore.Low. Issues are isolated to the specific capability being upgraded. Rollback is as simple as redeploying the previous container image.
Rollback StrategyHigh-risk and time-consuming. Involves restoring the entire domain from a file-based backup.Simple and fast. The orchestration platform can automatically or manually roll back to the last known good version in minutes.
Resource & Skill CostHigh. Requires senior administrators with deep knowledge of the TIBCO stack and underlying infrastructure.Low. The process is abstracted and simplified, manageable by a broader set of DevOps or Ops personnel.
Testing OverheadMassive. Requires full regression testing of every application and interface running on the platform.Focused. Testing is scoped to the upgraded capability and its immediate dependents.
Frequency & AgilityInfrequent (every 2-4 years). The pain and cost discourage frequent updates, leading to large, risky jumps in version.Continuous. Small, frequent updates are encouraged, allowing the enterprise to consume new features and security patches as they become available.

This comparison moves the discussion from abstract architectural concepts to the concrete operational realities and business outcomes that matter to senior technology leaders. It demonstrates a fundamental shift from a high-risk, high-cost, infrequent event to a low-risk, low-cost, continuous process.

Your Path to Modernization

The journey from a traditional, monolithic architecture to a modern, agile platform is a strategic imperative for any enterprise looking to thrive in the digital economy. The TIBCO Platform provides a clear, proven, and manageable path for this transformation.

  • Explore the Architecture: For a deeper technical understanding of the concepts discussed in this report, including the TIBCO Control Plane and our container-native capabilities, we invite you to explore our official documentation at docs.tibco.com.

Start the Strategic Conversation: Every modernization journey is unique. To discuss how the TIBCO Platform can be tailored to your specific challenges and strategic goals, please contact your TIBCO representative.

Author:
Alexandre Vazquez

Alexandre Vázquez is part of the Product Strategy and Adoption Team at TIBCO. With more than 15 years of experience in software architecture, integration, and cloud transformation, Alexandre has held diverse roles spanning product strategy, customer success, and solution architecture.His deep technical background and passion for platform scalability and innovation have enabled him to bridge the gap between customers, field teams, and engineering—driving product excellence and modernization of enterprise integration solutions.

How TIBCO Platform Simplifies Cloud Integration and Drives Growth

Reading Time: 4 minutes

TIBCO Platform: Your Direct, Low-Effort Path to Cloud-Native Integration and Accelerated Digital Transformation

The Modernization Imperative: Evolving from the Enterprise Service Bus to a Cloud-Native Integration Fabric

The Challenge of Legacy Integration in a Cloud-First World

For years, TIBCO ActiveMatrix BusinessWorks 5.x and 6.x served as robust and reliable cornerstones of enterprise IT. These platforms enabled mission-critical IT environments for thousands of customers globally, offering a powerful, zero-programming visual development approach that accelerated the creation of business processes and application integrations.

The visual drag-and-drop canvas and integrated development environments (IDEs) simplified the design, deployment, and monitoring of complex workflows, making them highly effective for both synchronous and asynchronous business activities.

However, the rapid-fire pace of modern business and the rise of cloud computing have exposed the limitations of traditional monolithic or appliance-based architectures. Challenges include complex infrastructure management, the problems to scale dynamically to meet unpredictable user demands, and prolonged development lifecycles that impede the delivery of value to market.

Cloud-native architecture represents a paradigm shift, moving away from monolithic designs towards a more agile, resilient model. This approach is founded on key principles such as stateless processing, the use of microservices, and containerization, all of which are enabled by automation.

TIBCO’s Strategic Answer: A Composable, Real-time Data Platform

TIBCO’s answer to this modernization imperative is the TIBCO Platform, a strategic evolution designed to unify TIBCO solutions wherever they run—whether on-premises, in the cloud, or at the edge. This platform is a real-time, composable data foundation that empowers organizations to adopt cloud-native practices and accelerate their cloud journey. By providing powerful Kubernetes-based tooling, the platform gives businesses the capability to develop, run, deploy, and scale applications across the cloud environments of their choice, offering the flexibility needed to thrive in a cloud-first world.

For many architects and CIOs, the primary concern when considering a move to a new platform is the potential for a massive, costly, and time-consuming redevelopment effort. The question is often, “Will we have to rewrite everything?” With the TIBCO Platform, the answer is a resounding no. 

TIBCO provides a low-touch, automated path to modernization that is designed to preserve the intellectual property and investment in existing BusinessWorks projects. This includes the possibility to move your existing workloads in TIBCO BusinessWorks 5 and TIBCO BusinessWorks 6 to a container-approach.

While the business logic remains the same, a containerized architecture requires specific design considerations to maximize its benefits. The TIBCO Platform supports modern development paradigms and use of industry standards for the common capabilities.

The TCO Story: A Financial and Strategic Win

TIBCO Platform, built on containerization, further amplifies these TCO reductions by eliminating the overhead of traditional virtualization, simplifying infrastructure management, and offering powerful Kubernetes-based tooling for automated deployment and scaling. The result is a compounded TCO advantage, where an organization saves on both the massive upfront “rip and replace” cost and the long-term operational costs associated with infrastructure, maintenance, and resource allocation. 

The end-to-end observability and unified developer experience offered by the platform also lead to significant improvements in operational efficiency. 

The TIBCO Platform is architectured on a clear separation of a central Control Plane and one or more distributed Data Planes. The Control Plane is the core management and monitoring interface used to centrally deploy, manage, and monitor TIBCO capabilities and applications on any cloud or bare-metal infrastructure. 

This gives IT operations staff a single pane of glass view to oversee their entire TIBCO landscape.

A particularly powerful feature is the TIBCO Control Tower, which is the true enabler of hybrid cloud. This component allows for the auto-discovery, monitoring, and management of existing on-premises TIBCO assets without requiring any disruption or migration

Table 1: Key Features of the TIBCO Platform & Control Plane

FeatureComponentsStrategic Value
Centralized ManagementTIBCO Platform Control Plane, Kubernetes-based toolingUnified management and monitoring of TIBCO assets across on-premises and cloud environments, reducing operational complexity.
Hybrid VisibilityTIBCO Control Tower, secure ground-to-cloud tunnelProvides a single pane of glass view of existing on-premises assets without requiring migration, enabling a low-risk, phased approach to modernization.
End-to-end ObservabilityOpenTelemetry, Observability DashboardCentralized collection and correlation of metrics, logs, and traces, allowing for rapid issue identification and a 60% faster resolution time.
Unified Developer ExperienceTIBCO Developer Hub, Flogo Extension for VS CodeAccelerates app development and increases productivity through a centralized catalog of APIs and a reimagined user experience.

The Future is Here: TIBCO Platform and the Connected Ecosystem

Modernizing TIBCO BusinessWorks with the TIBCO Platform is more than a simple IT refresh; it is a strategic step toward adopting a comprehensive, real-time data foundation. The platform is designed to be composable, meaning it can easily bring together and unify a wide range of TIBCO capabilities beyond just integration. By containerizing and centralizing control of integration services, an organization creates a seamless, shared fabric where these services can easily communicate with other TIBCO capabilities.

The TIBCO Platform offers a direct, low-effort migration path that preserves existing code and business logic, providing a demonstrably lower TCO and higher ROI compared to costly alternatives. 

By providing a unified “single pane of glass” for centralized management and end-to-end observability, the platform simplifies operations and accelerates problem resolution. Most importantly, it serves as a composable, future-proof foundation for a wider range of data and analytics initiatives, ensuring an organization is ready for the challenges and opportunities of the digital future.To begin a seamless modernization journey, explore the detailed documentation on migrating from TIBCO BusinessWorks 5 and 6 to the containerized TIBCO Platform at https://docs.tibco.com/. For a personalized discussion on specific needs, contact a TIBCO representative or leave a comment below.

Author:
Alexandre Vazquez

Alexandre Vázquez is part of the Product Strategy and Adoption Team at TIBCO. With more than 15 years of experience in software architecture, integration, and cloud transformation, Alexandre has held diverse roles spanning product strategy, customer success, and solution architecture.His deep technical background and passion for platform scalability and innovation have enabled him to bridge the gap between customers, field teams, and engineering—driving product excellence and modernization of enterprise integration solutions.