Four Customers’ Digital Transformation Stories

AccorHotels makes room for digital transformation
AccorHotels Group is a digital pioneer and world leader in travel and lifestyle, offering unique experiences at more than 4,100 hotels and resorts and more than 2,500 exceptional private residences across 95 countries.

“To support development of new services, and deal with the growth in transaction volumes, IT needed to deal with four issues: simplification of both our technical architecture and the ergonomics of our services; openness of our services to enable easy integration with partners; scalability to cope with load levels that can double from year to year; and modularity, enabling a truly service-oriented architecture,” says Chief Technology and Innovation Officer Eric Wyttynck.

Read the story and watch the video to find out how this 2017 TIBCO Trailblazer Award winner improved scalability, performance, and customer experience with the ease and speed attained from its new integration and analytics platforms.

Rexel supplies an omni-channel customer experience
Rexel is a global leader in the distribution of electrical supplies and services for industrial, commercial, and residential markets. “Rexel’s growth, which is based on acquisition, quickly translated into a key issue for our information systems. We were subjected to a surge of point-to-point connections between highly heterogeneous environments, from IBM AS /400 to Linux platforms. At the same time, to seize new growth opportunities, as well as compete, the group needed to accelerate its multichannel strategy,” says Claudio Borlo, chief information officer for Southern Europe.

Read the story to find out how Rexel transformed itself and solved its problems, achieving open and accessible information, industrialized integration, and improved cost control.

ABN Amro on transforming the mobile banking journey
ABN Amro is one of the Netherlands’ three largest banks. “We needed to make sure that all our products were available through the Internet and enhance our website―and that was just the starting point for digitization. We could not really sell all of our products like savings account, loans, and mortgages on the Internet or through a mobile phone, and that was a very important thing for us to really digitize all those sales and services processes,” says Norbert Siegers, Head of IT Solutions-Distribution, of ABN AMRO.

Listen to the podcast with Mr. Siegers and TIBCO’s Bruno Trimouille discussing ABN Amro’s cultural and digital transformation, the lessons learned, and the benefits the bank has secured.

IT4IPM on leveraging cloud for faster API delivery
IT4IPM provides IT solutions that allow intellectual property and copyright to be perfectly represented and protected. As Solutions Architect Dr. Christof Wieser explains, “Nowadays, you have streaming of music, streaming of videos, YouTube and iTunes, Spotify, whatever you want. They give us tons of data and we need to process it in real time or—even better than real time―and distribute the money we get to the composers. So this is really challenging and really needs high performance software.”

Listen to the podcast with Dr. Wieser and TIBCO’s Kevin Bohan discussing IT4IPM’s move to an API ecosystem; the resulting digital impact on profit; its approach to building cloud-native applications, including microservices; and the cultural change necessary to support its digital business transformation.

Join the TIBCO customer reference program to have your business transformation story shared globally with the technology industry, and trade and business press. Your story in print, web, and video format can boost your status as a thought leader and increase awareness with technology leaders, helping you raise your company visibility and attract and retain top talent. Email today!