As first appeared on Financial IT. The explosion in big data, IoT devices, and cloud technology has broadened the digital landscape, but the flipside is the soaring number of endpoints and challenges that arise from their management.
Just a few short years, ago phone booths were scattered around the cities. We were accustomed to keeping spare change simply for the sake of placing a call. Then, suddenly everything changed. The introduction of prepaid phone cards took over and the need for coins slowly diminished but still, the pay… Read More →
As first appeared on Innovation Enterprise. You don’t have to be a frequent flier to have noticed the personal touches that continue to creep into the airline experience.
Technology is changing the way people shop and retailers are realizing that consumers are no longer captive to retailers. They are in charge. Consumers can now buy anything, anywhere.
Insurance is one of those customer-facing industries that should increase focus on providing great customer experience. According to a McKinsey and Company study, “Companies that offer best-in-class customer experiences grow faster and more profitably.” In fact, satisfied customers in insurance are 80 percent more likely to renew their policies than… Read More →
To become a truly digital organization, you need to embrace cloud computing. Cloud is every organization’s ticket to delighting customers, driving innovation, and optimizing operations. However, it’s not like you just flip a switch and all of a sudden you are cloud-ready. There are many considerations to take into account… Read More →
University of Iowa Hospitals and Clinics Transforms the O.R. In the United States, roughly one in 20 patients admitted to a hospital develops an infection. According to the US Centers for Disease Control and Prevention, surgical site infections are the most common, accounting for more than 30 percent of occurrences,… Read More →
In today’s evolving digital world, customers are adopting more things more quickly—more devices, more technology, more concepts. In the report, “Digital Transformation Using Node.js,” Forrester coins this phenomenon as “hyperadoption,” or the rapid, simultaneous uptake of unprecedented behaviors. Hyperadoption drives companies to build new digital experiences quickly and toss them… Read More →
We are excited and proud to announce that our TIBCO NOW® conference, scheduled for October 25-26, 2017, at the Hilton San Diego Bayfront, is sold out. The event brings together more than 800 customers, technology partners, and thought leaders from across the globe to share innovations for digitally minded enterprises.
When I was an industry analyst, I always felt that the most enlightening and valuable research came from first hand, end user feedback. Who better to hear from than practicing professionals doing real world work? Pleasing customers with enterprise software isn’t for the faint of heart and if you really… Read More →