With the theme Digital Smarter, TIBCO NOW 2016 will take digital transformation—a top priority for many businesses—one step further. Very important elements of the conference are the customers who will be sharing their transformation experiences and results. There’s still time to register for the Singapore, March 27-28 event. Here’s a preview of the customers who will be presenting in Singapore:
Managing the Customer Journey
Vic Raymond, Melbourne Airport and Andrew May, Nukon
Melbourne Airport continues to grow as the aviation gateway to Victoria. In December 2016, more than three million passengers passed through ― and their experience as they arrive, park, shop, relax, and move through the various boarding checkpoints are a high priority. The airport developed the Integrated Operations Centre to provide management and visual coordination of the complex systems and services key to daily operations. This presentation describes how it is being achieved.
Maximizing the Value of Customer Event Data
Jaehoon Park, KB Kookmin Card
Thanks to IT advancements, every company has data on its customers―It’s no longer a differentiator. But true competitiveness is the ability to quickly analyze customer data and quickly use it. KB Kookmin Card’s Smart Offering system has proven to be the best customer satisfaction and innovative marketing success. The system analyzes customer card usage data and provides a customized campaign for each customer in real time.
Can Banks Self Disrupt? Embracing the FinTech Revolution
Sanjeev Mehra, Citibank Asia
FinTech has greatly evolved over the past few years and is undeniably transforming the landscape. Start-ups in this sector are bringing superior agility, focus, cost efficiency, and a disruptor’s mindset. Banks need to keep up with the changing environment, for their customers’ sake as well as their own, especially when they are losing profitability. Hear from Citi on what the future holds for banks, and how they can exploit disruption to full advantage.
CUSTOMER-LED BREAKOUT SESSIONS
Customer Panel: Moving Application Workloads to a Hybrid Cloud
Citibank Asia, DBS, and CargoSmart
API-led Transformation at News Corp
News Corp Australia
Delivering Self-Service Analytics to the Entire Value Chain with TIBCO Spotfire
Vestas Wind Systems
Independent Data Services: Analyzing Best Practices with TIBCO Jaspersoft
Independent Data Services
TIBCO Insight Platform: Real-Time Monitoring for IoT Use Cases
CargoSmart with TIBCO Chief Analytics Officer Michael O’Connell