The Experience Economy More and more businesses are trying to build experiences to attract customers’ time, money, and... On-Demand Webinar
The Experience Economy We are excited to present a new webinar from Harvard Business Review: “The New Experience Economy”... Whitepaper
Three Capabilities for the Enhanced Omnichannel Customer Experience The variety of channels where consumers can shop has exploded in recent years. And this range of... On-Demand Webinar
PostNL Sends New Innovative Services to People and Businesses PostNL, the largest mail and package carrier in Europe, was at risk of becoming a commodity business... Success Story
Skipton Building Society Builds Customers with TIBCO Integration Because of a large monolithic system, Skipton Building Society lacked the agility it needed to... Success Story
Data Sharing in Finance: Open Banking, CDR, and Beyond Open Banking is a government and regulator-led concept that mandates banks share consumer data in a... Whitepaper
Oil and Gas Company Establishes a Data-driven Culture This oil and gas exploration and production company has operations in the United States, Egypt, and... Success Story
Alternative financial asset company delivers more with less and faster thanks... To increase productivity and improve quality of service, this alternative financial asset company... Success Story
Trailblazer Award: Sydney Water Streamlines Processes with TIBCO As a leading utility company, Sydney Water has to manage large volumes of cases and the... Testimonial Video
Sydney Water Makes A Splash with TIBCO ActiveMatrix BPM Software Sydney Water leveraged TIBCO BusinessWorks™ software for integration, and the TIBCO ActiveMatrix®... Success Story
Creating a Connected Customer Experience Ecosystem to Drive Loyalty At TIBCO NOW London, attendees had the opportunity to attend various use case sessions covering... Blog
3 Essential Steps to Creating Great Customer Experiences Part 2 of the Customer Experience (CX) series, this paper describes three strengths needed to create... Whitepaper
Three UK Wins TIBCO Trailblazer Visionary Award, London 2019 Three UK was the first broadband network operator to go all-in on a cloud-first strategy with... Testimonial Video
5 Emerging Technologies That Are Reshaping Customer Experience For many organizations, customer experience is becoming increasingly important. It’s not about what... Blog
Customer Engagement Management (CEM): Ten Trends for Digital Business Transformation This year, we're taking a slightly different approach to our annual loyalty trends blog. In keeping... Blog
Leading with Customer Experience, Value, Technology, and Credibility When I was an industry analyst, I always felt that the most enlightening and valuable research came... Blog
Grupo Xcaret Delivers Eco-friendly Fun with TIBCO IT Director Daniel Zavalza Torres on removing system fragmentation to enable a very personalized... Testimonial Video
Grupo Xcaret Delivers Eco-friendly Fun with TIBCO Grupo Xcaret aimed to provide the best customer experience possible but lacked solid governance of... Success Story