Our customer's win
is our win
Training and
ENABLEMENT SESSIONS
A training specialist is available to help customers assess their training goals and create a path towards achieving those goals. Through a set of self-paced learning or instructor-led training courses, customers will form the basis to achieve accredited TIBCO Certified status.
Training and evaluation
go hand in hand
Project initiation and QUALITY ASSURANCE
With expertise in delivering customer projects and assets, our team is available to engage and advise customers when they introduce changes on TIBCO technology, starting from establishing the project architecture and project plan.
We aim to support our customers and partners with TIBCO deployment solutions, upgrades, and enhancements by providing architectural best practices, governance advisory, and oversight.
We work together
to achieve the
optimal outcome
Architecture reviews and ADVANCED TROUBLESHOOTING
In high-risk situations, the TIBCO Team can act as a liaison to assist our Product Support Teams and Engineering Teams with critical issues experienced on the platform. The TIBCO Team stays engaged from performing advanced troubleshooting activities until the critical issues are resolved, and then provides any remedial actions to prevent the issue from recurring.
We are present
in every step of
the journery
Center of
EXCELLENCE
Our team of architects have mastered the experience of delivering enterprise-grade solutions for our customers. We provide access to an architect from our TIBCO Team who can provide advice on the best use of TIBCO technology in existing and future use cases. Our architects can be involved in activities such as:
- Assist the customers with sharing key product information and technology roadmaps
- Define delivery key stakeholders and adoption strategy
- Review solution designs
- Provide performance assessments
- Advise on the establishment of governance structures around TIBCO technology
- Educate on the use of TIBCO technology for Cloud Strategy adoption
- Provide input for Quarterly Business Reviews
