Formed as a spin-off of Lufthansa Airline Solutions, Lufthansa Systems GmbH & Co. KG is one of the world’s leading providers of IT services in the airline industry. It supports its customers both within and outside the Lufthansa Group with consulting services and the experience it has gained in projects… Read More →

Congratulations! You made it through another holiday season. The final numbers for the season are still coming in, but, according to the National Retail Federation, American retailers saw about a 2% year over year growth in shoppers during Thanksgiving weekend this year. That 2% represents about 3 million more customers… Read More →

SunGard provides mission-critical software and IT services to institutions in virtually every segment of the financial services industry. Its software automates many detailed processes associated with trading, managing investment portfolios, and accounting for investment assets.

Hundreds of customers, partners, and prospects flocked to TIBCO NOW Tour (TNT) in Paris to discover how TIBCO Fast Data is at the heart of digital transformation and best equipped to enrich the customer experience. Held at the Cambon Capucines Pavillon, the conference saw users, analysts, and experts converge in the French capital… Read More →

If you’ll be in the UK in November, head to the Data Leadership 2015 conference to hear Pete Williams, head of enterprise analytics at Marks & Spencer, speak on the BI innovations M&S has achieved. This conference, known as “the thinking person’s Big Data event,” is for IT pros who… Read More →

Telco operators have been facing some big challenges. As telco markets have become saturated, there are few opportunities to generate new business. Competing has become something of a street fight, with the biggest weapon being a great customer experience. In large part, today, that depends on the capabilities of digital… Read More →

A few years ago, one of the top 10 banks in North America was very reactionary to customer interactions, using only limited, traditional channels such as direct mail and email. Customer data was at least a month old and a full view of the customer was lacking. Learn how TIBCO helped… Read More →

BMO Financial Group, established in 1817, serves more than 12 million personal, commercial, corporate, and institutional customers in North America and internationally. As Lawrence Wan, chief architect for BMO Financial Group, says, “BMO is committed to delivering a great customer experience. By that we mean that doing business with us is… Read More →

When the explosion in on-line shopping reached its zenith, it was all too easy to overlook the humble shop. Indeed many did, evidenced by the swathe of deserted high streets that had once been buoyant. As more and more shoppers were lured by the ease and speed of online transactions,… Read More →

The retail industry has been quick to embrace Big Data. For years, Etsy has been looking at data and using it to help sellers become more successful while also optimizing shopping experiences. More recently, however, fashion houses and retailers of all sizes are taking a step further and taking on… Read More →