The Rise of the Humans
In the past decade we’ve seen technology evolve to be more personable, more natural and in essence, more human. Computers have transformed from bricks...
Tired? Enterprise Social Networking will Wake You Up!
I had the chance to hear Gartner’s Jeffrey Mann at the ITxpo Symposion in Barcelona, Spain today giving a talk, “Creating Your Social and...
Targeting the Customer Segmentation Sweet Spot with Data Analysis
For years, marketers and other business leaders have argued that it’s simply too time consuming and expensive for companies to conduct individual, targeted marketing...
What’s Next after Social Media?
Social Media (Facebook, Twitter, 4Square et al) are now at the heart of consumers’ lives. And now their corporate equivalents are rapidly making inroads...
Top 5 Stories on Private Social Networking – Web Roundup
From industry conditions to executive expectations, here’s the top five stories on enterprise social networking for the last month.
The Private Social Network: It May...
Welcome to the Mobile, Social Revolution
Have you ever noticed an employee walking down the hall answering an email or text message from their smartphone? The pose—head down, back slightly...
Data Discovery: Optimizing Customer Service
Customers share a great deal about themselves, including their needs, preferences, and behaviors, in their interactions with contact centers.
This provides opportunities for companies to...
Box Partners with TIBCO, A Win for Private Social Networking
We’re proud to announce tibbr’s new partnership with Box, online file sharing. Watch Dan Levin, Chief Operating Officer at Box, demonstrate how users can access all...
A Social Business Lesson From The Tweeter-In-Chief
This article was originally posted to Forbes.com.
Nearly four years ago, a little-known senator from Illinois used social media to create the most technology-savvy campaign...
5 Keys to Enterprise Social Software Implementation Success
I like the way Charlene Li of Altimeter Group said it: "Most companies approach enterprise social networks as a technology deployment and fail to...