It Only Takes Seconds to Lose a Customer Without Real-Time Information
Getting the right information on demand is an eternal problem of today's knowledge workers, and will only grow. Lack of knowledge causes a delay...
6 Questions to Ask Before You Buy-In to Enterprise Social
While the benefits of enterprise social networking are often broadcasted by industry professionals (myself included), before signing your organization up for the next social...
Now You Can Get Important Work Done from Any Mobile Device
Most of us can’t leave home without our keys, wallet and smartphone. Our mobile device is not only our social line, but also our...
Top 5 Stories on Enterprise Social Networking This Month
Enterprise social adoption requires a community effort. The most successful initiatives have a clear purpose from the beginning and strong support from senior management. Discover...
Comic Strip: Sales and Marketing – Will They Ever Get Along?
Sales and marketing misfire at the company picnic. Will they ever be able to collaborate and stay on the same page? Enterprise social networking...
How I Closed My First Deal within a Month
As a brand new sales rep for TIBCO, I was responsible for selling more than a dozen products. This was daunting, to say the...
3 Myths About Enterprise Social Networking… Dispelled!
We all love a good argument. There is nothing more fun than proving all the dissenters, skeptics, wet blankets and naysayers, wrong.
But, as exciting...
Predictive Analytics to Head Off Retail Disaster
Had ousted J.C. Penney CEO, Ron Johnson, figured out a way to give customers what they wanted – a stellar in-store experience – he...
3 Ways to Get Online Communities to Contribute When Only 28% Do
Providing a great product, a wonderful customer experience, and actively engaging customers based on their preferences make up the foundation of turning a customer...
tibbr Extends Reach of its Enterprise Social Network with KPN Web Services
With the seismic shift to cloud services taking place across markets and amongst businesses of all sizes today, we are seeing a fundamental change in...