TIBCO Connected Intelligence for Telco Recertified by TM Forum

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The leading telecom industry consortium TM Forum has recertified the TIBCO Fulfillment Orchestration Suite solution for its conformance with Frameworx 17.0, the latest version of their entity data model (Information Framework or SID), and process model (Business Process Framework or eTOM) for the telecom industry.

Frameworx contains the continually-updated best practices that vendors and operating companies seek to implement in their products and solution implementations. TIBCO Fulfillment Orchestration Suite is now listed as conformant on Frameworx Certified Products, Solutions & Implementations page.

The TIBCO Fulfillment Orchestration Suite is a comprehensive set of products for accelerating concept-to-cash cycle for multi-play communications service providers (CSPs), and media and entertainment distribution companies. It is the only solution that allows the flexible definition of the fulfillment process components along with offer creation in your master catalog, leading to the efficient and accurate fulfillment of orders. It enables CSPs and media companies to define new products and service offerings along with associated fulfillment rules and processes and automate delivery from order capture to network service activation.

Specifically for the telecom and media market, TIBCO’s model-driven process orchestration allows telecom carriers and media distributors to digitally transform both the Business Support System (BSS) and the Operations Support System (OSS).

TIBCO Fulfillment Catalog enables carriers to model customer-facing product bundles and offers, and their associated technical services and fulfillment process components. In runtime, offers and bundles are priced dynamically by an in-memory offer and price engine. Once orders are validated and placed, TIBCO Fulfillment Order Management dynamically generates fulfillment plans (instead of using predefined workflows) and executes them as process component microservices, e.g., using TIBCO BusinessWorks. Concurrently, TIBCO Spotfire generates quick, advanced data visualizations to help business and operations people see the progress of customer orders from capture to fulfillment.

With the TIBCO Connected Intelligence platform, customers are able to interconnect data and devices and augment their intelligence through analytical insights.The full stack of TIBCO Connected Intelligence products for the telecom and media market helps companies accelerate the process of bringing concepts to market, and reducing the time required for converting orders to cash.

TIBCO’s telecom and media customers include regional and global leaders in Europe, Africa, and Asia, digital transformation leaders such as T-Mobile, and several cable operators in the United States.

Read the full certification report here.