CSP to DSP Transformation

Hard, but critical for long-term value

Communications service providers (CSPs) are launching transformation projects to drastically reduce cost, create new revenue sources, and radically remake the customer experience. By evolving back-end technology into a platform for launching new business models, CSPs can transform into digital service providers (DSPs) to be able to provide self-directed, zero-touch services and personalized offers that boost lifetime customer value.

Seven of the top 10 global CSPs use TIBCO to transform into digital service providers.

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