What's Next?

Omni-channel customer engagement and so much more.

When physical and digital channels aren’t connected, the customer experience becomes disjointed, undermines your brand reputation, and causes lower sales. Astute operators are capitalizing on big data with insights sparked from analytics, including artificial intelligence and machine learning. They are achieving 360-degree customer views, exploiting opportunities to up- or cross-sell, and identifying customers about to churn. And they are transitioning to “telco in the cloud” for live behavior profiling, real-time personalization, fraud detection, analytics resale, closed-loop service monitoring, and opening the network via APIs to third parties for creating new services.

Benefits

Increase Your Revenue

Seize new revenue opportunities by creating virtual networks using smarter integration and intelligent IoT edge processing. Avoid excessive centralized scaling, backhauling, and lower latencies—and significantly improve customer experience.

Make Way for New Growth

Publish your telco services through APIs and open your network to third parties and partners for developing new ways of doing business. New types of IoT applications can interact directly with your APIs for using your network services, or new IoT platforms can be built on top of your APIs.

Make Way for New Growth

Publish your telco services through APIs and open your network to third parties and partners for developing new ways of doing business. New types of IoT applications can interact directly with your APIs for using your network services, or new IoT platforms can be built on top of your APIs.

Create New Telco-powered Cloud Services

New cloud applications are being created by integrating or extending existing cloud services. Imagine a new variety of SaaS applications that rely on your telco infrastructure to power third-party cloud services. There’s no limit to the number of new cloud applications that can be created.