Shorter Time to Market
Create and manage commercial offers in a fraction of the time by giving business users the freedom to design and launch commercial bundles and offers. Do it right the first time with web-based, business-friendly design software that supports fast, accurate configurations while reusing existing product and service components.
Omni-channel Order Orchestration
Build and capture order changes for any customer channel: web, mobile, point-of-sale, call center, field service. We support any customer channel, customer type (residential, corporate, prepaid, postpaid), network access technology (wireless/LTC, wireline broadband), and service type (internet, voice, TV, content, M2M, and mobile payment services).
Flawless Customer Experience
Eliminate errors by managing product relationships and regional variations, and provisioning policies accurately in a central repository. Seamlessly handle multiple customer service channels or order capture and in-flight changes, and guarantee provisioning service performance across all technology and service platforms.
Decide the next-best actions based on real-time data analyzed by TIBCO’s insights platform. Use subscriber inventory data to understand what new products are needed by customers, enabling event-driven choreography. As a result, you eliminate revenue leakage caused by network and inventory discrepancy.