Context Is Everything—Use It and Re-Use It!

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I recently blogged about centralized log management and its role as a foundational piece of your IT platform. The LogLogic operational data platform integrates business services, applications, and infrastructure for operational analysis.

It’s important to understand what integrating operational data originating from disparate software and hardware brings to your enterprise. Imagine a reported slow rate of passenger check-ins on an airline’s kiosks. How would you as a business owner discover the root cause to remedy this situation as fast as possible?

Today, this requires operators from multiple groups looking at logs from many systems to complete a root-cause analysis. This process takes an inordinate amount of time and coordination. With an integrated log management system, all the log data is centrally available for stakeholders to look at and analyze. With all the data in one place, you can easily and rapidly identify the link between poor kiosk performance and a slow business service that is served by a compute cluster containing an overloaded database.

Add Value to Your Log Data

The benefits of centralizing operational data extend beyond faster root-cause analysis. There is potential to make these logs even more useful—not just use them for forensics, but also as data sources for value-added applications, patterns, and predictions. A business analyst may be tasked with determining the efficacy of an online campaign for a bank. The analyst will likely go to IT and ask them to build an application to perform the task. Using data offered by the operational data platform, IT can quickly turn around a report that marries log data—created by the web application serving the campaign page—with source IP addresses logged by the firewall. The report helps visualize the geographical distribution of users on a retailer’s website.

A robust log management infrastructure is not core IP that businesses should spend time and money building. LogLogic 5.5 is the latest iteration of our log management platform. Centralization of enterprise log and machine data provides control, improves business agility, and achieves cost savings. The latest release also provides greater integration with TIBCO applications.

Think about how operational data can be leveraged to create new intellectual property. Let me leave you with a thought: Imagine the power of using LogLogic, StreamBase, Spotfire, and the rest of our Fast Data platform to give customers the ability to process data in real time to gain instant awareness and take instant action. View this video to see how the puzzle fits together. Leverage the LogLogic platform to equip you with the operational advantage you’ve always wanted.

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Setu Kulkarni is a Global Architect turned Product Manager at TIBCO Software Inc. He has worked extensively with customers worldwide to design and implement large scale business and IT solutions with TIBCO technology. As a Product Manager, Setu focuses on applying his knowledge of customer needs and of the evolving market place to product direction and vision at TIBCO. Setu has been with TIBCO Software for over 9 years and has held various positions based in Pune, London and now Palo Alto.