In September 2013, we commissioned Forrester Consulting to conduct a Total Economic Impact™ study of tibbr. Over the course of six months, the Project Director, Adrienne Breslin, thoroughly examined the potential ROI an enterprise could realize by deploying tibbr. This is Part 5 of a 5-part blog series presenting a summary of her findings.
New hires are the future of every company.
The faster new employees learn a company’s ways, systems, and best practices, the faster they’ll start contributing to the bottom line. So, as a leading enterprise social network, tibbr was designed to make employee on-boarding and training as quick and informative as possible.
To support that claim, TIBCO asked the analyst firm, Forrester Consulting, to determine what impact tibbr had on a company’s training and on-boarding as a part of a larger investigation.
After a thorough financial analysis and numerous interviews with tibbr clients, Forrester put together their Total Economic Impact™ framework identifying five major benefits of deploying tibbr. The first benefit was increased productivity, the second was innovation savings, the third was improved work processes, the fourth was reduced communication costs, and here’s the fifth:
{ Benefit No. 5 }
tibbr sped up on-boarding and training.
Overall, Forrester found that tibbr helped new employees get on-boarded and trained faster for their new responsibilities. Before deploying tibbr, our client’s new employee training consisted of random documentation, or formal training sessions that either didn’t answer all an employee’s questions, or weren’t available when needed.
tibbr gave new employees a single place to find answers about the company and their job. This training information and on-boarding tips were, according to Forrester, already there because someone has previously asked the question and it had been answered by someone else — established employees were reaching out to newbies to answer questions and share their company experience and knowledge.
In short, Forrester found that tibbr could help companies reduce the cost of new employee on-boarding and training by 20% (of a representative 10% training cost), because tibbr provides training documentation, a whole network of peers, expert advice, and best practices so new people were able to contribute to the bottom line faster.
{ Wrap up: }
That’s all folks.
This was the last installment in our five-part blog series focusing on each of the five key tibbr benefits Forrester found in their Total Economic Impact™ study.
If you want to learn the total ROI of tibbr and its remarkably short payback period, watch the webinar video now. As promised, we’re also providing this link to the full Forrester Study so you can see the data for yourself. In the meantime, you can see how tibbr can improve workplace productivity first-hand — sign up for a free trial now.
