Happy Halloweeeeeeen! And what could be a better treat on this spooky day than a web roundup of the best Enterprise Social Network articles of October! Included in this web roundup are ghastly stories of email usage, how your ESN can save the day, a hauntingly good article about measuring ROI, and much, much more!
Last week I wrote about the 5 Ways Email Makes Your Employees Miserable. Today I wanted to explore how organizations can reduce their reliance on email by using collaborative platforms for communication and collaboration. As mentioned in the previous article, our reliance on email has gotten a bit out of hand and there’s no reason for it; email is no longer the most effective way to communicate or collaborate with our employees. Check out the article above to read some of the scary statistics I found about how we use email.
Here are several scenarios that we commonly come across within our organizations and how email is typically used to deal with these scenarios versus how a collaboration platform can be used to handle that same scenario better. (continued…)
Guy Alvarez – http://good2bsocial.com/
One of the most frequent questions I am asked as a social business consultant is, “How do I measure the value of my internal social network?”
With 70% of the Fortune 100 reporting that they have launched an internal social network over the last year, it is no surprise that so many people are trying to determine the best way to measure the value that is achieved from the launch of a new collaboration and communication platform. Unfortunately, there is no easy answer. One must take into account a combination of objective and subjective factors in order to understand and measure the true value that an internal social network has to a business. In an effort to provide a simple answer to the question of ROI, I have created a list of tips that will help you gain a better handle on the success and value of your internal social network. (continued…)
Nicolette de Wit – http://www.itweb.co.za/
Whether it is because the economy forced business executives to find less expensive ways to reach out to customers, or that there are just more Generation Ys in the workforce, social networking is here to stay; and with good reason, as we see every day what is possible with social networks for improving customer engagement and experiences.
According to a July 2012 McKinsey & Company study, there’s over a trillion dollars that could be unlocked by utilising social technologies. The study concludes that companies utilising these technologies can double their productivity through better communication and collaboration. (continued…)
Nichole Kelly – http://www.socialmediaexplorer.com/
Transforming into a social business is a pretty big concept with several pieces and there is a lot of debate around what those pieces should be. However, most will agree that there is an internal communications component of becoming a social business. When you look at how social media is being used to improve internal communications, you can start to separate those who are providing lip service to the social business transformation to those that are serious. This also extends far beyond becoming a “social” business and using social technology. The real questions I believe we should be asking are: how can technology be used to increase the speed of knowledge transfer, to influence the culture of working together, and to improve internal business processes.
I’ve worked for several large organizations and one thing was true in every one of them (continued…)
Michael Carney – http://pandodaily.com/
Consumerization of the enterprise is just a fancy way of saying, let’s make business applications that look nice and are less of a nightmare to use. But it’s not all marketing speak, says TIBCO President of Social Computing Ram Menon, the man behind what has quietly become the one of the world’s most popular enterprise social networking platforms: tibbr.
Tibbr has grown from 1.5 million paid users less than a year ago to 6.5 million paid users today, and now has users in 7,000 global cities, and supports 2,100 distinct mobile device models. (continued…)