Telecom

Communications service providers (CSPs) are launching transformation projects to drastically reduce cost, create new revenue sources, and radically remake the customer experience. By evolving back-end technology into a platform for launching new business models, CSPs can transform into digital service providers (DSPs) to be able to provide self-directed, zero-touch services and personalized offers that boost lifetime customer value.

Maintain Your Market Share by Remaining Agile

Two pillars of consumer behavior research focus on what consumers buy and watch on television. Mass communication experts and marketers know that a fundamental...

You Love Your Smartphone, But Hate Your Provider. Why?

Technology is changing how we capture and communicate what matters most to us. Developing film at the drugstore, creating scrapbooks and saving mementos has...

My Cell Phone Company Took Me on a Date and Never Called Me Back

As a customer, have you ever had as many choices in anything as you do when first selecting a cell plan? They woo you with...

“Can You Hear Me Now?” Apparently Not.

Phone companies need to silence the whiners. No matter how much a cell phone company does, the customer wants more. Fulfilled expectations lead to even...

The Internet Boom and Keeping Customers Connected

The year was 1997. Titanic became the first film to gross over one billion dollars. The Chicago Bulls won their second repeat championship of...

Don’t Typically Associate Mobility with TIBCO? You Will Now!

At TIBCO, we have a long history of integrating diverse enterprise systems.  This knowledge base allows our contextual mobility approach to enable truly real-time...

TIBCO Live @ MWC

Welcome to the TIBCO MWC liveblog! Check back here regularly for updates on what the TIBCO team is up to at MWC — hear...

Explore the Cutting-Edge Tech and Trends in Mobility at MWC 2012

First things first: what is Mobile World Congress? MWC is the biggest and best event for everything related to mobile technology, hosted in Barcelona from 27th February...

We’re Entering the Machine-to-Machine World at Full Throttle

We're still in the early adoption phase of machine-to-machine (M2M) technology, but its promise is already abundantly clear. This is a world in which machines...

Event-driven BPM and cost-savings of 80% at Carphone Warehouse

UK retailer Carphone Warehouse was in the news recently, announcing their transition to a TIBCO-based CRM system - in this case conventional workflows augmented...