Email is great for direct communication, but with all the unnecessary CCing and overflowing inboxes, it can cause quite a headache sometimes. How can enterprise social networking alleviate the problem? Let’s look at the problem first, and then the solution.
The problem with email…
– Stop everything, your inbox is full! Have you ever had that moment when you’re incredibly busy at work and then suddenly a notification pops up saying you need to clean up your inbox? The timing couldn’t be worse. Sometimes cleaning up your inbox becomes a problem.
– Too much CC’ing and Replying All – With hundreds of emails, some of which have nothing to do with your work, don’t you wish you could just remove the CC and reply-all option?
– Too many emails asking for the same thing – It happens. Sometimes multiple people will ask the same person for the same file or piece of information, but at different times. There needs to be a better way to collaborate with all the right players without creating another extensive email chain.
– Why didn’t I get that ‘memo’? – Sometimes emails don’t reach all of the right teammates. The lack of transparency can lead to unforeseen project overlap, duplicated effort and unshared insight.
– Deleting Dilemma… – How much time do you spend hesitating over what to keep, archive or delete? Wouldn’t it be great if you could keep everything and simply search for whatever you needed?
I’m not saying email will be outmoded or replaced by enterprise social. However, while email serves a very important purpose, it has its limitations.
The solution with enterprise social…
– No more time wasted deleting emails. All messages are saved and archived.
– Unlike a long chain of emails, microblogging puts all conversations in an easy-to-read, condensed format (with replies expanded or collapsed) so you can choose to read through what’s relevant to getting your work done.
– If you no longer want to receive messages from a particular group or subject, simply unsubscribe and continue to follow messages that matter to you.
– With enterprise social you can post a message to all of the right players—whether it’s posting a message to a select group of people or posting a company announcement. You can make sure the right information gets to the right people without compiling a long list of email addresses.
– Enterprise social makes project collaboration more transparent. Employees can post status updates on a project deliverable, so everyone knows who’s working on what without the overlap and excess email.
– With all messages automatically saved and archived, you can easily go back and search for an important message.
For more information on the benefits of enterprise social, download our whitepaper: 5 Business Challenges to Beat with Enterprise Social.
