The final details of TIBCO NOW Chicago are coming together, and we’re excited to share the latest in innovation everywhere at our second leg of the 2019 TIBCO NOW Global Tour! Next week in the Windy City, get ready to unlock the full potential of innovation—through your operations, by providing top-notch customer experiences, and producing cutting-edge digital products.
Compelling Customer Service
Happy customers are the cornerstone of any successful business, but transforming the customer experience to keep up with digital evolution is no easy feat. Adapting your business processes at the same pace as the ever-changing ideals of customers sometimes means predicting the future. Fortunately, that’s not beyond the realm of possibility with TIBCO. Check out one of our Customer Sessions on the topic, join a related Hands-On Lab, or check out the Innovation in CX: Building Competitive Advantage through Transformative Customer Experience Panel Session, led by David Rosen, digital transformation strategist at TIBCO.
Innovative Digital Products
Learning how to leverage your digital ecosystem is vital to your company’s success, whether you’re in retail, entertainment, financial services, or healthcare. But how do you continuously stay ahead of the curve with your digital innovation? Grab a front-row seat at our General Session, where top innovators will be speaking about their own tried-and-true methods of creating connected digital products and services. TIBCO partners and customers will share the stage with our own innovative executives, including Nelson Petracek, global chief technology officer the brilliant mind behind TIBCO’s Connected Intelligence platform.
Your digital transformation journey impacts every facet of your business, including customer engagement, supply chain, and staying ahead of the competition. But how do you operate at the speed and scale of digital? By connecting to data of any source and any type; by unifying the information derived from your data—allowing your data to become a strength utilized by your entire organization; and by augmenting intelligence in order to produce the most critical outcomes from your information.
Aligning your operations with your digital business goals is one of your top priorities, so check out the packed agenda to see how TIBCO NOW can aid you in reaching those goals. For instance, are you exploring how artificial intelligence (AI) can help optimize your business? Then join TIBCO’s resident AI expert Michael O’Connell in his breakout session AI On Demand: Data Science in Operations to learn about everything from risk management and anomaly detection to dynamic pricing and customer engagement.
Did you notice some overlap in these business topics? The truth is, just like innovation, these themes do not happen in isolation—you must optimize operations if you want to produce the most innovative digital products in the field. To create the most compelling customer experiences, excellent, cutting-edge products are non-negotiable. Learn how you can achieve all of them together by joining us at TIBCO NOW. Check out the full agenda for a full list of speakers, sessions, labs, and activities.