As I mentioned in my last blog post, to maximize the benefits of collaboration, it’s important to have an open and sharing-oriented organizational culture. But this can be a chicken and egg situation. There can often be a need to show collaboration value in order to open up and spur more sharing, but openness and sharing is the terra firma on which real collaboration happens. Well-planned use cases can ease this common dilemma.
In this continuation of the blog series, we’ll take a closer look at use cases for leveraging enterprise social networking (ESN) for a variety of departments. Department-level use cases do double duty here, because they are solid starting points for priming the pump of the collaboration engine as I discussed in my previous blog posts. Also, it’s quick and easy to show these types of use cases to department leaders to build a vision of what the results would be and get their buy-in.
Next on our list, let’s consider Sales and Account Management. ESN solutions like tibbr give these groups the ability to quickly sell as a team, collaborate on proposals, get updates in real time, and more. This can keep everyone on the same page—no matter where they are.
TIBCO tibbr’s Customer Success team shares a few examples of the use cases and value they’ve helped create for sales organizations all over the world. Click here to read more!