In September 2013, we commissioned Forrester Consulting to conduct a Total Economic Impact™ study of tibbr. Over the course of six months, the Project Director, Adrienne Breslin, thoroughly examined the potential ROI an enterprise could realize by deploying tibbr. This is Part 3 of a 5-part blog seriespresenting a summary of her findings.
Don’t work more, work better.
Sooner or later, most businesses end up with inefficient processes for handling expense reporting, performance reviews, staff training, records keeping, support tickets, and other common tasks. Worse, sometimes employees in different departments, groups, or offices end up using entirely different processes to accomplish the exact same tasks.
As a leading communication and collaboration platform, tibbr was designed to help people identify and eliminate that kind of inefficiency and productivity-sapping duplication. But does tibbr succeed? Recently, TIBCO asked Forrester Consulting to find out.
After a thorough financial analysis and numerous interviews with tibbr clients, Forrester put together their Total Economic Impact™ framework identifying five major benefits of deploying tibbr. The first was increased productivity, the second was innovation savings, and here’s the third:
{ Benefit No. 3 }
tibbr doubled the number of improved business processes.
Over three years, companies who deployed tibbr doubled the number of business processes they improved — including both internal and external processes. Reducing the duplication of effort created more efficiency and cost savings across organizations.
Prior to deploying tibbr, workgroups operated in “silos,” without the ability to see and understand how other internal processes were being executed. This led to multiple processes with same goal, creating work duplication, and wasting the valuable time of both employees and their managers.
With tibbr, these issues were brought to the surface and employees were brought together where they could improve their processes and stop needlessly “reinventing the wheel.”
tibbr looped coworkers, business applications, and important documents together all in one place so they were easily accessible whenever they were needed. That increased employee output and saved each employee five minutes every hour, or an extra forty minutes per employee, per day.
Clearly, the key to effectively improving processes and increasing productivity is seamless communication combined with task and system aggregation — all of which is built right into tibbr.
{ Next up: }
Costs of company-wide communication
In the next few days, we’ll be posting Part 4 of this five-part series which focuses on the Costs Of Company-wide Communications.
If you want to see the total ROI of tibbr and its remarkably short payback period, keep reading this blog over the next few weeks or watch the webinar video. We’ll provide a link to the full Forrester Study at the end of the series. In the meantime, you can see how tibbr can improve workplace productivity first-hand — sign up for a free trial now.
