The kind of experience a customer is going to have is decided behind closed doors, but are all the important people involved in the conversation? Business professionals often do not consider it, but the technology a company uses to handle its data, manage its systems, and keep everything integrated is just as important as anything else in creating positive customer experiences. Choosing the right integration platform is the crux of it all, and Appvance’s new report explains the capabilities necessary for an integration platform to succeed. Companies need to stop drawing lines between IT and the business by opening doors to new ideas and collaboration across the enterprise.
Integration can transform a company and keep not just the system integrated, but also the people. To learn more about TIBCO’s integration platform and capabilities, read this new report by Appvance.
Resources: CIOInsight, Top Ten Business and IT Priorities for 2013.