Professional services firms like KMPG, CGI, and Cordelta are taking advantage of using an enterprise social network.
What do a consultant, a lawyer and a tax auditor have in common? They can save you money, almost enough to pay their fee.
Just kidding.
They provide expertise. In the professional services industry, a huge part of having saleable expertise is having access to the right experts and information. But professional service firms have challenges when it comes to knowledge management. These include:
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Centralizing knowledge so employees can easily search and find it from one place
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Providing context: connecting employees to the people, conversations and data related to content
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Breaking down knowledge silos often due to employees being geographically separated
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And securing information sharing, which is especially critical when it comes to dealing with confidential client information
Recently, I caught up with Cordelta, a professional services firm specializing in consulting and IT services. As the company was growing in size and becoming more geographically distributed, one of their biggest challenges was improving information sharing and decision making between employees. So Cordelta started using tibbr, enterprise social networking, to solve some of their knowledge management problems, and as a result, saw a 30% improvement in communication overall.
The following slides show how Cordelta used tibbr to get rid of inefficient email communication, improve information sharing between consultants and enhance decision making.
Reap the benefits of social collaboration at your work. Try tibbr today.
