Enterprise Social Networking has made it easier for us to connect with relevant colleagues, data and systems across our company. But when we started designing tibbr 3.0, we noticed that most social platforms did a poor job at incorporating unified communications.
The problem is, unified communications were designed before the era of social. So when you plug them into new social computing technologies, it generally requires the users to toggle between applications. As a result, they lack context, which makes it nearly impossible to use unified communications for real-time collaboration. Generally, you have to send out an e-mail, give dial-in info or web conference links.
With tibbr 3.0, we addressed this problem with two new unified communications features:
- tibCast – To facilitate collaboration in real time, tibCast allows users to launch an HD video conference, instant message chat, or desktop sharing with colleagues, customers and partners. Employees can leverage all these tools, as well as access playback recordings, right within the context of their relevant tibbr activity streams.
- tibVoice – On the road with no internet or data access? No problem. tibVoice enables users to call tibbr and leave a voice message to update colleagues on their latest meeting or deal.
We envision these unified communications features enabling the type of impromptu collaboration we have with colleagues in real life – like when we decide to whiteboard some ideas in a conference room. Except now, you don’t need to be in the same place; you just stay within the context of your tibbr stream.
