An interesting use case from the travel industry came up in conversation recently: an airline decided to upgrade its fraud detection efforts to be real-time and event-driven. This exploited their existing analytical applications for fraud detection in areas like ticketing, but made sure the events fed to them and the responses from them could be correlated and actioned at the time of the fraud (rather than in a report after the event). Result: something like $12M savings in the first year.
Not bad. Perhaps TIBCO should change the “2 second advantage” catchphrase to something like the “$12M advantage”!
Hopefully this customer will publicly present this application (along with some of their other CEP applications) at TUCON this year…