I saw this and thought it would make a nice adjunct to the earlier BI post on the theme of how to do business improvement once you identify a problem or opportunity.
Naturally TIBCO only endorses the rule changing part. And of course, this advice applies regardless of whether I am doing process improvement using hand-coded rules, traditional-style business rule engines, or the latest rule-driven CEP technology…
Note: Cartoon by Randy Glasbergen, used with special permission.
