The Nexus of Healthcare Forces
We’re undergoing a revolution in healthcare that started with the American Recovery Act in 2009. Good things can come from bad things, and near economic...
Data Analysis Not Top of Mind for HR
Many companies are hip-dip in a talent crunch, struggling to acquire and retain the talent that they need to survive in a challenging economic...
Conflicting Data or the Data Divide?
This week there have been two reports released. One from Ofcom (independent regulator and competition authority for the UK communications industries), which has reported that...
Predictive Analytics and Social Media: Predicting the Unpredictable
University researchers have discovered a new way to predict what topics on Twitter will be popular hours before they are identified as trending topics,...
Balancing Data Discovery and Customer Privacy
The fact is more companies are using customer data to better understand their customers' needs and preferences as well as to provide those customers...
5 Reasons to Integrate Big Data Analytics into Your CRM
Are you managing customer experience from the outside in? Customer experience may sound like a simple concept – how your customers perceive their interactions with your...
ACEA Has Light Bulb Moment With TIBCO
The light bulb just went off in your head and you thought of an idea. Many people trying to think of an idea can...
Predictive Analytics to Listen for Customer 'Signals'
In today’s competitive retail environment, companies must learn to “listen” and interpret the signals that their customers are giving them about their products and...
Predictive Analytics to Listen for Customer ‘Signals’
In today’s competitive retail environment, companies must learn to “listen” and interpret the signals that their customers are giving them about their products and...
Data Analysis Versus ‘Showrooming’
This holiday season Walmart is offering consumers a mobile app that lets them access information about inventory when they walk into a Walmart store....