From Big Data Fuzziness to Fast Data Opportunities
Every second, a broad spectrum of powerful rays strikes our planet—life sustaining, yet quite dangerous in the extreme. The same type of effects can...
Norfolk Southern Stays on Track With Mobile Applications
In our always-on, mobile-enabled world bursting with a seemingly endless supply of consumer apps, it’s surprising that enterprise apps have yet to gain the...
Eurocopter Is Taking Customer Service to New Heights
Eurocopter—which produces and sells civil and military helicopters—is a leader in the civilian market, and possesses a solid market share in the military domain....
Air France: Building a High-Quality Service Through Technology
The way we shop, entertain ourselves, and how we bank and pay bills has forever changed through technology leading to new ways we interact...
“Low Fare With Care” Still Flying Despite Recession
Transavia.com is flying high—even during a recession. In the Netherlands, three major elements attract tourists throughout the year: transport, accommodation, and entertainment. The degree of...
TUCON Flashback: Making Air Travel Trouble Free
The annual TIBCO user conference (TUCON) is less than a month away and customers, partners, employees, media, agencies, and fans and followers are anticipating...
Major Plane Crashes Are Always Technology Failures, Not Human Error
There have been a number of plane crashes in the United States this year. While traveling by air has never been safer, what types...
Flying A Friendlier Enterprise – How Airlines Benefit from Private Social Networks
Running an airline is tough. Faced with a daunting array of hard costs, the air travel industry is competitive and challenging. But some airlines...
A Silk Road for Smoother Transportation and Logistics
In the recent years, the transportation and logistics (T&L) landscape has become a rapidly evolving business environment. More and more companies are looking to...
Loyalty 101: How Savvy Shoppers Get the Most Out of Loyalty Programs
For years I have collected miles with a few different airlines, but have managed to fly only twice using my miles. Here, in one...