Flash Mob Breaks Out at City Hall, San Francisco
A flash mob dance led by the tibbr team broke out at San Francisco City Hall, March 31st. Employees and guests, dressed in their...
Top Reasons You Need CRM Analytics to Succeed
Enhancing the customer experience is one of the main goals of most every business today. A customer who experiences a positive interaction with a company is...
Social At Work: Facebook’s Lessons For Enterprise Social Network
The forthcoming Facebook IPO, set for May, will be one of the greatest events in recent tech memory. It’s an irrefutable indicator of how...
Should You Divorce Your Customer? CRM Analytics Can Tell You If It’s Time To...
Statistics have shown that divorce filings slow during a recession and spike as the economy recovers because many couples fear the economic implications of...
3 Ways to Increase Productivity with a Private Social Network
While social networking sites like Facebook or Twitter can take the heat for being time sucks and productivity reducers, the social network format can...
March’s 5 Must-Reads on Enterprise Social Networking
Enterprise Social Networks Deserve Time, Careful Consideration
Kristin Burnham - blogs.cio.com - Despite the huge success of Facebook, Twitter and others, enterprise social networks have...
Enterprise Social Networks Need to Work Locally, But Communicate Globally
I’ve flown somewhere north of five million miles alone and have had the opportunity to interact with customers across the globe. It is amazing...
How Social Business Transforms Companies, SMWF Explores
There were a lot of great takeaways from the Social Media World Forum in London this year. Given my interest in enterprise social networking,...
The Role of Advanced Analytics in CRM
The following post is syndicated from Lou Jordano's (@LouJordano) recent guest post on the Sage SalesLogix Journal (@SageSalesLogix):
In a recent interview with Gregory Piatetsky-Shapiro,...
How to Leverage Branding Techniques and Technology for Competitive Advantage
Part 2 of 2 ( go to part 1)
How do brands navigate the treacherous, democratized, new customer relations landscape to provide a genuine representation...