How Social Networks Facilitate 21st Century Knowledge Management
Not long ago Eric Schmidt said that every two days, we create as much information as we did from the dawn of civilization to 2003. On...
Why is the Enterprise Social Software Industry Exploding in Growth?
Enterprise social networks are growing in popularity. Need proof? Leading technological research firm Forrester has estimated the market will be worth around $6.4 billion...
How Enterprise Social Can Prevent Billions of Dollars Lost
Each year, more than $300 billion is lost due to poor customer service in businesses around the globe. Read that again - $300 billion!...
5 Ways Big Data Analytics Can Help the CMO
"Data should be the oxygen of any marketing and advertising organization," Michael Kaushansky notes in a recent post about big data analytics on Online Metrics Insider.
With...
How to Think About Enterprise Social Networking
It’s not a new product or a new app. It’s is a way of thinking about enterprise social networking as a platform for keeping...
6 Ways to Use Enterprise Social Networks to Improve Customer Satisfaction
Knowledge sharing to solve customers’ problems faster. Employees can leverage the network to find resources, answers to questions and support issues to improve their...
3 Ways to Use Private Social Networks to Improve Customer Service
In business, sometimes the flow of communication can look like the East Los Angeles Interchange: merging freeways and roads, resulting in traffic or complete...
Business Intelligence: Winning in the Age of the Customer
Business intelligence is rapidly becoming the focus for companies struggling to take advantage of the big data gift horse that's offering them unprecedented information...
Top 5 Reasons to Check out tibbr at TUCON
1. Forrester Research Presents: The Social Business Imperative. Getting knowledge workers to the right information and expertise rapidly can be the difference between business...
Photo Hunt Contest: Can You Spot All the tibbr Logos?
It's Friday, have a little fun, a five minute break. Our tibbr logo is a jet setter. Can you count all the places it's...