We’re back with another roundup of our latest TIBCO Tech Talks podcasts, the series that examines the innovative use of trending technologies in today’s businesses. In the last few months, we’ve enjoyed talking with our customers about how they’re putting the user first, and with our thought leaders who share the tools that any digital business needs to succeed today.
Grab a pair of headphones and tune into these episodes of TIBCO Tech Talks.
How Panera Breads Bakes the Perfect Customer Experience
Enjoy this snack-sized segment featuring Noel Nitecki, Director of Enterprise Services Panera Bread and Christophe Barriolade, SVP at TIBCO. The two tech-junkies discuss Panera Bread’s MDM strategy across more than 2,000 physical locations, empowering franchise owners to ideate and apply their data in unique ways to deliver personalized customer experiences. Noel shares Panera Bread’s journey of implementing TIBCO EBX and what’s cooking for the restaurant chain moving forward. See how Panera manages its growing data pantry.
Keep on Innovating
Innovation, in a nutshell, means doing things differently from how you’re doing them today. So says Martha Bennett, Vice President and Principal Analyst at Forrester Research, in this exciting discussion with Nelson Petracek, Global CTO at TIBCO. The two will explore why organizations should continue to innovate, whether that’s to keep the customers you have, or to stay ahead of the competition.
Air France-KLM and its Passenger First Approach
In this episode of the TIBCO Tech Talks podcast, Ed Hill, General Manager for the UK and Ireland at TIBCO, and Stijn Bannier, Product Manager for Open API at Air France KLM, discuss how Air France KLM is using its API-enabled strategy and the customer pain points to put the customers at the center of everything they do. Stijn also shares what’s next for Air France KLM in terms of its passenger first policy and the customer experience. Check out how Air France-KLM soared to new heights with an API-first approach.
The Changing World of E-Commerce
In this episode, Darren Crowder Head of Solution Engineering for UKI & Netherlands at TIBCO sits down with Frits Snijder, IT Integration Manager at PostNL, a TIBCO customer that uses TIBCO integration solutions, to discuss the changing world of e-commerce and the complexities that come with it. He will discuss changes to PostNL’s ecosystem, the growing number of carriers, increasingly complicated deliveries and responding to high expectations regarding customer service and customer experience. Learn how PostNL has created new and innovative services for people and businesses.
Everyone’s Going Cloud Native, But Why?
In a world where customer buying patterns are moving faster, businesses are having a hard time keeping up because their backend architectures can’t scale to support the increased demand. Companies need to adapt their digital processes and backend technology to make sure that their experiences can compete in the modern digital world. In this podcast, TIBCO’s Kevin Larsen and Derek Birdsong talk about the technology that companies can implement to make this a reality, starting with a cloud-native architecture.
Don’t forget to subscribe to TIBCO Tech Talks on your favorite podcasting platform to stay informed of new episodes.