We operate in a world where consumer behavior and expectations are shifting rapidly. The pace of change is so great that many companies are finding it difficult to keep up. For business to remain competitive, it must be agile and create new services for customers quickly.
Is IT the Bottleneck?
Many organizations have built integration interfaces from application to application. Every time a new application is added, they potentially need several more interfaces. This approach leads to a significant number of point-to-point connections, which use various technologies. It creates these issues:
- Inability to reuse interfaces
- Increased latency when integrating various data sources
- Increased cost to maintain interfaces, in part because a broader set of skills is required
- No end-to-end view of processes
An Agile IT Architecture
An integration platform implemented on a bus architecture solves these issues. Since each technology, each application, requires only one connection to the bus to expose or consume information in a standard way, the number of interfaces is drastically reduced.
Cricket Communications, a cell phone carrier that offers services to more than five million customers, had challenges keeping up with business demand, and found it difficult to deliver solutions quickly. Before choosing TIBCO, Cricket had a system framework that mimicked a spider web. There was no continuity or standard for how systems were connected. It worked with TIBCO to create an enterprise service bus (ESB) that created a central system for greater efficiency and visibility.
To learn more about Cricket Communications’ successful development that reused nearly 75 percent of existing interfaces, view this short video or download the use case.
Join us for an ActiveMatrix BusinessWorks™ 6.0 webinar on Tuesday, May 13, and see how you can become a more agile company.