From one of the most important English football players of all time, Stanley Matthews, to English Hall of Famer Kevin Keegan, to Sir Robert “Bobby” Charlton, who is the leading scorer for England and considered one of the greatest players of all time, these English football players are highly regarded as some of the best in the sport. As the men leading their teams to many victories, they had to be smart, agile, make decisions in real time, and be quick on their feet. However, even with the impressive amount of goals these men have in the record books, there must also be someone protecting England’s goal to prevent another team from sneaking the ball in. Without proper protection and a goalkeeper defending, the opposing team will easily score. Just as England needed men like Matthews, Keegen and Sir Robert Charlton for their aggressive attacking techniques, the English team also needs a strong and responsive goalkeeper to protect and intercept shots made at their goal. Skipton Building Society, an innovator in the field of mortgage and investment products, also needed to be protected in terms of the Payment Card Industry Data Security Standard. The company drafted TIBCO LogLogic as their goalie to assure that they would meet PCI compliance.
Founded in 1853, Skipton Building Society is the UK’s fifth largest in their industry as it enjoys a national presence represented by 90 branches stretching from Aberdeen to Plymouth and has over 860,000 customers. Skipton Building Society needed to find a log management solution that would help them achieve and maintain PCI DSS compliance, as well as greater system security. The PCI Security Standards Council ensures that companies meet certain standards to increase security over cardholder data and reduce credit card fraud for their customers. It is easy to think of PCI compliance as the referees making sure there is no foul play by anyone on the field. The players remain protected from fouls, and the company can protect their customers’ private information.
Skipton Building Society was performing some system monitoring and small-scale log management before turning to TIBCO LogLogic, but the PCI DSS requirements led the building society to re-evaluate its approach and existing solution. One too many yellow cards from delaying the game made the company start to reevaluate their playbook. They did not want the ball, or in this case, their customers’ private information stolen, so the company decided to make a forward pass and entrust the information with LogLogic. The product they were using before TIBCO was a policy management system with little log management capabilities, and it was not robust enough to handle the vast amount of log data needed for PCI DSS compliance. They needed a much stronger and quicker goalkeeper to protect them. TIBCO LogLogic was the best solution, so the company made a substitution.
With LogLogic’s ease of use, Skipton Building Society was able to avoid any red cards and achieve PCI compliance, while gaining a tool that did not require agents to help implement or maintain it. Once the game is started from the center circle with the kickoff, there is no time for second-guessing so the company needed a solution that was adaptable and workable once it entered the field. Skipton Building Society started feeling the benefits of LogLogic immediately after implementation. Using the tool provides fast access to reports, as well as increased system awareness. With the company knowing there is a dependable goalkeeper protecting their goal, Skipton Building Society has time to make better-informed decisions and score goals themselves. The increased visibility into system events gives the IT team the ability to see event activity easily, giving them new insights into their own systems as they never could before, but also being able to act on these insights. Skipton Building Society is easily on their way to the FIFA World Cup of mortgage and investment products with TIBCO LogLogic on their team.