Strengthening Customer Loyalty via Data Discovery
One of the strengths of analytics tools is their ability to reveal previously hidden insights about customers to help companies strengthen their relationships with...
56 Billion Reasons Why You Need the Two-Second Advantage
The story goes that a motor bike roars up to a red traffic light in La Coruna in Northern Spain. It stops alongside a...
The Internet Boom and Keeping Customers Connected
The year was 1997. Titanic became the first film to gross over one billion dollars. The Chicago Bulls won their second repeat championship of...
Log On With IT Compliance and Truly Manage Big Data
We know business is data-driven, but are we missing the forest for the trees? Sitting inside our own systems is data that describes our...
Banks are Still Failing Because They Don’t “Get” Risk
Banks are still failing and will continue to fail into the future if they don't take risk seriously and take steps to safeguard against...
How Do You Protect Your Customers’ Credit Card Data?
Data security standards are a critical part of enabling personal information and transactions to travel over electronic media.
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Trade Processing in One Second is Like Not Answering Email for Two Weeks
The high-speed financial services industry (FSI) can't deal in seconds or even milliseconds. That would be far too slow. Processing a trade in one...
Structure No Longer Has a Vote on What’s Data or Not
Not so long ago, businesses didn’t care about information outside the normal structure of trusted outlets like print media, trade journals, academic research and...
Financial Sector Faces Financial Crisis
Banks have a need to embrace regulation and compliance as a way to regain the public's credibility and to earn back the trust of...
Meeting Your Customers Where They Are, Anytime, Anywhere
Many made predictions as 2013 kicked off, but one caught my eye. Forrester's Nigel Fenwick called this new year the Year of Digital Business....