Part of BNP Paribas, BNL in Italy offers a huge set of products from banking services to financial insurance using both traditional and innovative media.
For its new always-on, all-digital Hello bank! project, the bank’s goal was to improve customer acquisition by providing the most innovative, customer-focused banking services. The project called for implementing new technology as well as staying on top of technological innovations. There were a few obstacles.
“We needed to transition from traditional, manual workflows to digital business processes,” says Federico Pastore, program manager for BNL’s TIBCO Competency Center. “We wanted to reduce costs, and move from centralized back-office management to distributed management. That meant we needed a strong infrastructure for application integration. We had built a lot of heterogeneous applications over the years, and as a consequence, we didn’t have the standardization that would let us build the services we needed in the time we had available.
Learn now BNL is using TIBCO to enable always-on, multi-channel services and faster time to market.