Euler Hermes is the world’s leading provider of trade credit insurance. Its credit and accounts-receivable insurance enables companies of all sizes to trade with confidence at home or abroad. A part of Allianz, Euler Hermes has a credit intelligence network enabling analysis of the financial stability of more than 40 million businesses across the globe.
The Problem
The company sells to customers in 50 countries across five continents, and during sales calls their sales teams were challenged without real-time access to holistic information about customers. Each department had dedicated applications and its own way of managing activity and information.
Says Guillaume Compastie, IT project manager, “Our goal is to provide real-time data to empower sales so they can provide relevant advice to customers. And the final goal, of course, is to improve customer engagement by allowing them to make the right decision at the right time.”
The Solution
The Euler Hermes IT department compared integration platforms for more than six months, selecting the TIBCO ActiveMatrix BusinessWorks integration platform.
