The TIBCO AFF solution framework has evolved into a product. Or actually 2. These help solve the “business ‘Order to Cash’ problem” otherwise known as “Fulfillment”.
- TIBCO ActiveFulfillment drives customer order validation and fulfillment processes in a dynamic, automated manner. This reduces manual provisioning processes, improves Customer experience by providing rules-driven order validation and process checking, reduces Order and Provisioning errors, and provides jeopardy management.
- TIBCO ActiveCatalog is a comprehensive and flexible Product Offering Catalog. ActiveCatalog allows business users to define new product and service offerings using a building block approach, augmented with rule definitions expressing Offer Eligibility and Provisioning Process rules.
ActiveFulfillment embeds the TIBCO BusinessEvents engine as well as TIBCO BPM. ActiveCatalog is based on the TIBCO CIM MDM solution. Some thoughts on these:
- ActiveFulfillment is effectively a dynamic process management system, with some aspects of case management too (different processes involved over time, process changes driven by events, etc).
- ActiveCatalog includes cataloging and managing some of the business rules used in product management. Indeed business rule definitions are certainly “master data” in any organisation! This could be a trend…
