Mark Palmer, Vice President and General Manager, TIBCO
Patrick Sapinski, Director, TIBCO
Michael Benjamin, Senior Solutions Architect, TIBCO
About this Webinar:
Register to watch a 30-minute retail webinar on Real-Time Inventory Management and Cross Sell/Up Sell where you'll learn how real-time technologies are enabling some of the world's leading retailers to enhance the customer experience and increase product sales, in real time.
What You'll Learn
Want to learn how innovative retailers have an intelligent one-to-one conversation with their customers in real time across all their retail channels? Or learn how, as your customers walk through a store or mall, you can use technology to make live decisions that consider the store’s inventory, product sales velocity, and individual customer interests when determining what offers to communicate to them?
During this 30-minute webinar we demonstrate how TIBCO’s event processing enables some of the world’s leading retailers to monitor and modify their inventory and create and adjust offers to match the needs and behaviors of their customers, in real time.
TIBCO's top solutions architects discuss the new requirements of real-time retail cross sell and up sell, and demonstrate the TIBCO real-time retail reference architecture, which includes:
- Real-Time Inventory Management: Track store inventory and product sales velocity that can influence where product is shipped from to fulfill online purchases. Also, learn how to remove the limitation of only being able to sell product from a specific channel, distribution center, etc.
- Real-Time Cross Sell/Up Sell: Enable your organization to identify in real-time the campaigns that work and those that don't by leveraging real-time insight into acceptance/rejection of offers to your customers. Also, influence what is offered to your customer based on store inventory, product sales velocity, and other non-transactional events.
- Real-Time Alerts and Notifications: Send and receive alerts and notification when inventory is low, offers are not being accepted, etc.
In this session, you'll see a demonstration of the TIBCO real-time retail solution, which features TIBCO event processing (BusinessEvents), real-time distributed inventory and demand fabric (ActiveSpaces), and real-time analytics technologies (StreamBase LiveView).
About TIBCO in the Retail Industry
This session comes from years of innovation at TIBCO by leading retailers such as The Body Shop, Rent-a-Center, Smart & Final, Carphone Warehouse, Hamleys, and others. These firms have applied real-time, event-driven architecture to change the way they engage customers and increase brand loyalty.