Insurance – Automobile Claim Processing App

An app to facilitate auto repair quotes and adjustments

Extend your existing claim process and empower claim adjusters and auto repair shops to collaborate on repair quotes and adjustments

Insurance is among many industries that have been forced to change their operations to meet growing customer demands and industry regulations. While many have made progress and worked to automate their processes, there is more to be done. As it stands, to accommodate unique requests and changes, many insurers are still relying on numerous sporadic spreadsheets and emails to fill the gaps in current systems. This creates a scenario with no control over cost, processes, and approvals.

To combat this issue, TIBCO Cloud™ Live Apps provides a quick solution that extends existing systems and doesn’t demand IT skills. Instead, TIBCO® Live Apps empowers citizen developers to create smart applications through low-code development, allowing insurers to meet growing demands and excel.

With a flexible environment that can fill gaps by handling variations alongside current systems, Live Apps allows insurers to eliminate points of friction. They can deliver a pleasant and personalized customer experience without adding complications to their processes. An insurer is then able to make itself more competitive while simplifying processes. Rather than having to work around current systems, or work backwards to handle customers, such as accommodating a specific repair shop, Live Apps allows insurers to easily handle the request in a clear, streamlined, and well-documented process.

Insurance Live Apps Screenshot

Watch as TIBCO Cloud Live Apps is used to create applications to answer business needs for insurers.

At a glance:

Industries: insurance, manufacturing, and retail

Departments: customer service, sales, marketing, and operations

  • More streamlined process by filling gaps within current automation but also for on-boarding partner companies such as repair shops. This means clear communications across systems, companies, and individuals so that progress and information is easily tracked and accessible to those who need it.
  • Increased flexibility so that unique customer requests and preferences can be accommodated without breaking or having to go around processes in place. This customer experience also establishes insurers as competitors within their market.
  • Ability to handle information from multiple sources so that collaboration is possible and swift. With the constantly changing environments in the insurance industry, automatically accommodate information rather than having to go around the current system or start from scratch.
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