EOS Group uses advanced analytics and automation to predict debt
"Previously, we did all of our analytical work based on ‘gut instinct’ and individual experience. Statistica now allows EOS to automate analytics and transform our processes — and these changes are now mission-critical within our business."
- Ivan Fibír, call center manager for EOS KSI
Business need EOS KSI needed a way to gather insights from the massive amount of customer data held by one of its clients about past-due accounts to help predict the collectability of certain debts. Solution The company implemented Statistica predictive analytics software to help create collectability “scores” for the client’s debtors, predict whether litigation might be successful and optimize collection for some debtors.
- Cost savings through collection process optimization
- Time savings through automation of administrative tasks
- Ease of installation and use