TIBCO Cloud Passport Customer Success - Springboard Plan

In an increasingly competitive business environment, the most important requirements for any software investment are adaptability, minimized risk, and maximized return for your investment. TIBCO Cloud is fast becoming far more than just a delivery vehicle for TIBCO’s capabilities. By interconnecting these capabilities, TIBCO Cloud is the digital platform that runs and adapts to your businesses needs.

TIBCO has established the Customer Success Springboard program to allow our customers to access a menu of rapid enablement engagements to compliment the flexible capabilities offered by TIBCO Cloud Passport.

The Customer Success Springboard Plan is designed specifically for TIBCO Cloud Passport customers. The Customer Success Springboard Plan includes Token credits which can be applied toward a menu of TIBCO Cloud Passport enablement activities delivered by our Customer Success Team.

 

Activities/Services

Abstract

Capability

Tokens Required
TIBCO Cloud Orientation

Conduct a session with the customer oriented toward getting started with TIBCO Cloud

  • Logging into TIBCO Cloud
  • TIBCO Cloud Terminology
  • Managing Your Subscription
  • Managing Your Organizations
  • Managing Your Team Members
  • Accessing TIBCO Cloud Resources and Support

TIBCO Cloud General Administration

2
API Control Center Administration

Conduct a session with the customer oriented toward getting started with TIBCO Cloud API Management

  • Navigating the API Control Center UI
  • Concepts, Definitions and Hierarchies
  • API Domains
  • API Definitions, Endpoints and Methods
  • Members, Applications, Package Keys and Roles
  • Packages, Plans
  • Authentication
  • Filters and Notifications
  • API Reporting
  • OAuth2.0 Integration

TIBCO Cloud API Management

5
Developer Portal Administration

Conduct a session with the customer oriented toward getting started with the TIBCO Cloud API Management Developer Portal

  • Developer Portal Settings
  • Interactive Documentation Settings and Configuration
  • Content Management - WYSIWYG Editor and File Manager
  • Developer’s View Demonstration

TIBCO Cloud API Management

2
API Mocking and Modeling

Conduct a session with the customer oriented toward getting started with API Mocking and Modeling in TIBCO Cloud

  • API Modeling using TIBCO Cloud
  • Configuring and Publishing Mock Endpoints

TIBCO Cloud API Management

2
TIBCO Cloud API Connectors

Conduct a session with the customer oriented toward getting started with Call Transformations using the TIBCO Cloud API Management pre-built library of Connectors

  • Authentication & Security Connectors
  • Filtering & Routing Connectors
  • Caching, Header Manipulation & Validation Connectors
  • Transformation Connectors
  • Sidecar Connectors

TIBCO Cloud API Management

2
TIBCO Cloud API Management - Consultant Q&A

2 hour Consultative session with a capability expert to answer enablement and best practice questions related to TIBCO Cloud API Management

TIBCO Cloud API Management

3
TIBCO Cloud Integration - Consultant Q&A

2 hour Consultative session with a capability expert to answer enablement and best practice questions related to TIBCO Cloud Integration

TIBCO Cloud Integration

3
TIBCO Cloud Integration – Getting started with TCI Integrate

Conduct a session with the customer oriented toward getting started with deploying and managing your TIBCO BusinessWorks Apps in TIBCO Cloud using the “TCI Integrate” capability

  • Introduction to TCI Integrate
  • Importing and Deploying BW Apps
  • Monitoring and Scaling General Q&A

TIBCO Cloud Integration

2
TIBCO Cloud Integration – Getting started with TCI Connect

Conduct a session with the customer oriented toward getting started with configuring and managing Apps in TIBCO Cloud using the “TCI Connect” capability

  • Introduction to TCI Connect
  • Configuring agents and connections
  • Creating your first Connect integration App
  • Tips and Tricks to get the client started
  • General Q&A

TIBCO Cloud Integration‌

2
TIBCO Cloud Integration – Getting started with TCI Develop

Conduct a session with the customer oriented toward getting started with developing and managing Flogo Apps in TIBCO Cloud using the “TCI Develop” capability

  • Introduction to TCI Develop
  • Flogo Visual Development UI
  • Tips and Tricks to develop your first Flogo App
  • General Q&A

TIBCO Cloud Integration

2
TCI - TIBCO Cloud Integration Use Case Discovery

Conduct a session with the customer oriented toward understanding their business problems, integration challenges and available technical resources and choosing the appropriate TCI capability as a solution (Connect, Integrate or Develop)

TIBCO Cloud Integration

1
TC Spotfire - Install and Administration Workshop

Conduct a workshop with the customer oriented toward installation and administration of TIBCO Cloud Spotfire

  • User and Security Management
  • Authentication Methods
  • Username and Password
  • LDAP
  • Single Sign-on (NTLM, Kerberos, Web Authentication)
  • Hotfixes and Server upgrades
  • 3rd party packages
  • and more

TIBCO Cloud Spotfire

3
TC Spotfire - Spotfire Essentials

Conduct a workshop with the customer oriented toward building, configuring and maintaining visualizations using TIBCO Cloud Spotfire

  • Building and Configuring visual analytics
  • Maintaining and Improving your visualizations

TIBCO Cloud Spotfire

5