TIBCO Security Advisory: August 31, 2011 - TIBCO Spotfire®

Frequently Asked Questions

General FAQ

Why is this advisory being issued?

Security vulnerabilities have been discovered in:

  • TIBCO Spotfire® Analytics Server versions below 10.1.1
  • TIBCO Spotfire® Server versions 3.0.0, 3.0.1, 3.1.0, 3.1.1, 3.2.0, 3.3.0

What is the impact of the vulnerability?

Attackers may view or modify information, or may hijack a web session from another user. For details, please see the security advisory.

Which customers are affected?

These issues affect all customers using the above product versions.

Where can I get software updates?

Customers with current maintenance can obtain product updates through their standard TIBCO fulfillment channel.

How will customers who receive TIBCO software via OEM partners be affected?

Customers of OEM partners can receive new versions and bundles from their OEM partners. Please contact your OEM partner for updates.

Can I get the software update if I am not current on maintenance? What if I don’t have access to the download site or to TIBCO Support?

Please contact TIBCO Support by telephone. Please reference SR:1-C7OEBX in your communication to indicate the context of your request.

What is TIBCO doing to prevent future security issues?

TIBCO takes security very seriously. We perform rigorous testing for every product release, as well as code audits, structured walkthroughs and peer reviews. TIBCO has identified security vulnerabilities in products during internal testing and reviews and corrected them prior to release. TIBCO constantly evaluates and augments its security measures and will continue to do so.

Where can I get more information?

Product advisories can be accessed from the Security Advisories for TIBCO Products web page.

Customers with a current maintenance contract with TIBCO can log a service request with TIBCO Global Support (please refer to the service request identifiers listed above) and then call your support telephone number. Maintenance customers can also view product-specific Late Breaking News through the TIBCO Support Web.

TIBCO Spotfire Analytics Server FAQ

Which product versions are affected?

  • TIBCO Spotfire Analytics Server versions below 10.1.1

What components are affected?

  • The Web Application component of TIBCO Spotfire Analytics Server

How should customers handle these issues?

For each affected system, customers should update to:

  • TIBCO Spotfire Analytics Server version 10.1.1 or higher

Please follow the instructions in the product installation manual. Prior to any installation of this update, please read the "Important Note" in the Installation and Configuration section of the release notes.

What is updated by this new product version?

The new product version contains a complete installation. Please see the product README, release notes and/or documentation for a complete list of changes.

What if I cannot update my affected TIBCO products at this time?

Customers may mitigate the vulnerabilities by utilizing a firewall to restrict access to the TIBCO Spotfire server.

TIBCO Spotfire Server FAQ

Which product versions are affected?

  • TIBCO Spotfire Server versions 3.0.0, 3.0.1, 3.1.0, 3.1.1, 3.2.0, 3.3.0

What components are affected?

  • The Web Application component of TIBCO Spotfire Server

How should customers handle these issues?

For each affected system, customers should update to:

  • TIBCO Spotfire Server 3.0.x: version 3.0.2 or higher
  • TIBCO Spotfire Server 3.1.x: version 3.1.2 or higher
  • TIBCO Spotfire Server 3.2.x: version 3.2.1 or higher
  • TIBCO Spotfire Server 3.3.x: version 3.3.1 or higher

Please follow the instructions in the product installation manual. Prior to any installation of these updates, please read the "Important Note" in the Installation and Configuration section of the release notes.

What is updated by this new product version?

The new product version contains a complete installation. Please see the product README, release notes and/or documentation for a complete list of changes.

What if I cannot update my affected TIBCO products at this time?

Customers may mitigate the vulnerabilities by utilizing a firewall to restrict access to the TIBCO Spotfire server.

Which TIBCO products include TIBCO Spotfire Server?

The following product includes TIBCO Spotfire Server as a separately downloadable component:

  • TIBCO DataSynapse Analytics

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