TIBCO Security Advisory: May 18, 2011 - TIBCO iProcess

Frequently Asked Questions

General FAQ

Why is this advisory being issued?

Security vulnerabilities have been discovered in:

  • TIBCO iProcess™ Engine versions below 11.1.3
  • TIBCO iProcess™ Workspace (Browser) versions below 11.3.1

What is the impact of the vulnerability?

Attackers may view or access information in the database or may hijack a web session from another user. For details, please see the security advisory.

Which customers are affected?

These issues affect all customers using the above product versions.

Where can I get software updates?

Customers with current maintenance can obtain product updates through their standard TIBCO fulfillment channel.

How will customers who receive TIBCO software via OEM partners be affected?

Customers of OEM partners can receive new versions and bundles from their OEM partners. Please contact your OEM partner for updates.

Can I get the software update if I am not current on maintenance? What if I don’t have access to the download site or to TIBCO Support?

Please contact TIBCO Support by telephone. Please reference SR:1-BW1NFJ in your communication to indicate the context of your request.

What is TIBCO doing to prevent future security issues?

TIBCO takes security very seriously. We perform rigorous testing for every product release, as well as code audits, structured walkthroughs and peer reviews. TIBCO has identified security vulnerabilities in products during internal testing and reviews and corrected them prior to release. TIBCO constantly evaluates and augments its security measures and will continue to do so.

Where can I get more information?

Product advisories can be accessed from the Security Advisories for TIBCO Products web page.

Customers with a current maintenance contract with TIBCO can log a service request with TIBCO Global Support (please refer to the service request identifiers listed above) and then call your support telephone number. Maintenance customers can also view product-specific Late Breaking News through the TIBCO Support Web.

TIBCO iProcess Engine FAQ

Which product versions are affected?

  • TIBCO iProcess Engine versions below 11.1.3

What components are affected?

  • TIBCO iProcess™ Engine Server Manager

How should customers handle these issues?

For each affected system, customers should update to:

  • TIBCO iProcess Engine version 11.1.3 or higher

Once updated software has been installed, customers should restart their TIBCO iProcess Engine.

What is updated by this new product version?

The new product version contains a complete installation. Please see the product README, release notes and/or documentation for a complete list of changes.

What if I cannot update my affected TIBCO products at this time?

Customers may mitigate the vulnerabilities by utilizing a firewall to restrict access to the TIBCO iProcess components.

TIBCO iProcess Workspace (Browser) FAQ

Which product versions are affected?

  • TIBCO iProcess Workspace (Browser) versions below 11.3.1

What components are affected?

  • TIBCO iProcess™ Action Processor
  • TIBCO iProcess™ Workspace (Browser) Client
  • TIBCO iProcess™ Web Client Components (WCC)

How should customers handle these issues?

For each affected system, customers should update to:

  • TIBCO iProcess Workspace (Browser) 11.3.1 or higher

Once updated software has been installed, customers should restart their web server or servlet container for Action Processor, restart their web server and have users refresh their browsers for Workspace Client, and rebuild or repackage custom applications as described in the TIBCO iProcess Workspace Browser Components Concepts Guide.

What is updated by this new product version?

The new product version contains a complete installation. Please see the product README, release notes and/or documentation for a complete list of changes.

Which TIBCO products include iProcess Workspace (Browser)?

Products that include TIBCO iProcess Workspace (Browser) with their download include:

  • TIBCO iProcess™ Workspace 11.1.3
  • TIBCO iProcess™ Developer 11.1.3

What if I cannot update my affected TIBCO products at this time?

Customers may mitigate the vulnerabilities by utilizing a firewall to restrict access to the TIBCO iProcess components.

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