TIBCO Security Advisory: December 14, 2010 - TIBCO ActiveMatrix®

Frequently Asked Questions

General FAQ

Why is this advisory being issued?

Security vulnerabilities have been discovered in:

  • TIBCO ActiveMatrix® Service Bus 3.0.0 and 3.0.1
  • TIBCO ActiveMatrix® Service Grid 3.0.0, 3.0.1 and 3.1.0
  • TIBCO ActiveMatrix BusinessWorks™ Service Engine 5.9.0
  • TIBCO ActiveMatrix® BPM 1.0.1 and 1.0.2
  • TIBCO Silver™ CAP Service 1.0.0
  • TIBCO Silver™ BPM Service 1.0.1

What is the impact of the vulnerability?

The TIBCO products listed above contain a critical vulnerability in the handling of JMX connections. The impact of this vulnerability may include remote execution of arbitrary code, information disclosure, and denial of service, even with SSL enabled. For details, please see the product advisory.

Which customers are affected?

This issue affects all customers using the above product versions.

Where can I get software updates?

Customers with current maintenance can obtain product updates through their TIBCO fulfillment channels.

How will customers who receive TIBCO software via OEM partners be affected?

Customers of OEM partners can receive new versions and bundles from their OEM partners. Please contact your OEM partner for updates.

Can I get the software update if I am not current on maintenance? What if I don’t have access to the download site or to TIBCO Support?

Please contact TIBCO Support by telephone. Please reference SR:1-BCUYB3 in your communication to indicate the context of your request.

What is TIBCO doing to prevent future security issues?

TIBCO takes security very seriously. We perform rigorous testing for every product release, as well as code audits, structured walkthroughs and peer reviews. TIBCO has identified security vulnerabilities in products during internal testing and reviews and corrected them prior to release. TIBCO constantly evaluates and augments its security measures and will continue to do so.

Where can I get more information?

Product advisories can be accessed from http:/services/support/advisories

Customers with a current maintenance contract with TIBCO can log a service request with TIBCO Global Support (please refer to the service request identifiers listed above) and then call your support telephone number. Maintenance customers can also view product-specific Late Breaking News through the TIBCO Support Web.

TIBCO ActiveMatrix Product FAQ

Which ActiveMatrix product versions are affected?

  • TIBCO ActiveMatrix® Service Bus 3.0.0 and 3.0.1
  • TIBCO ActiveMatrix® Service Grid 3.0.0, 3.0.1 and 3.1.0
  • TIBCO ActiveMatrix BusinessWorks™ Service Engine 5.9.0
  • TIBCO ActiveMatrix® BPM 1.0.1 and 1.0.2
  • TIBCO Silver™ CAP Service 1.0.0
  • TIBCO Silver™ BPM Service 1.0.1

What components are affected?

TIBCO ActiveMatrix® Runtime

What is updated by these new product versions?

The above product versions install a new version of the TIBCO ActiveMatrix Runtime.

How should customers handle this issue?

For each affected system, customers should update to the corresponding software version:

  • TIBCO ActiveMatrix® Service Bus 3.0.2 or higher
  • TIBCO ActiveMatrix® Service Grid 3.0.X version 3.0.2 or higher
  • TIBCO ActiveMatrix® Service Grid 3.1.1 or higher
  • TIBCO ActiveMatrix BusinessWorks™ Service Engine 5.9.1 or higher
  • TIBCO ActiveMatrix® BPM 1.0.3 or higher
  • TIBCO Silver CAP Service 1.0.1 or higher
  • TIBCO Silver BPM Service 1.0.3 or higher

Once updated software had been installed, customers should recreate their ActiveMatrix environments.

What if I cannot update my affected TIBCO ActiveMatrix products at this time?

Customers can mitigate the security vulnerability by utilizing a firewall to restrict access to the ActiveMatrix Runtime component.

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