Integrate Your CRM System with Anything

Whether you use Salesforce, Microsoft Dynamics CRM, or another customer relationship management (CRM) system, TIBCO can help you easily and cost effectively integrate it with your other business systems so that your sales, marketing, and services teams have the right information about your customers at the right times.

Benefits

Automate Lead Flow

When customer leads are sufficiently nurtured by your marketing programs, your sales team will want to engage them. TIBCO can help connect your marketing automation and CRM systems so that leads flow between them automatically.

Streamline Order Processing

When a sale is closed in your CRM system, an order is created in the ERP system. Plus, your marketing team wants instant notification in your ecommerce system for automated cross-selling campaigns. With TIBCO, you can make all this happen instantly—without duplicate data entry.

Synchronize Customer Data Everywhere

After the sale, your support team might interact with your customer about their experience. With TIBCO, you can connect your customer support, ERP, CRM, and other business systems to give your teams up-to-date visibility into all customer interactions.

Capabilities