For Process Mining
Improvement and Automation
Achieve end-to-end visibility into process performance based on actual operational system data. Create a solid foundation for accurate analysis and diagnosis of process issues.
Identify and quantify process inefficiencies, bottlenecks, resource patterns, behaviors, and barriers to productivity.
Automatically generate a starting point for process documentation based on system-generated data.
Collaborate and drive a common understanding of the current state of processes and desired transformations or optimizations.
Use the documentation to enable continuous improvement and demonstrate regulatory compliance.
Compare and quickly identify variances and abnormal patterns between as-designed processes and the actual in-use versions.
Generate a compliance score for all transactions and determine whether they violate an internal policy, external regulation, or the desired SLA.
Automatically raise your most critical compliance cases to investigate, track, and take remediation actions.
Identify the best business process candidates for optimization by assessing performance and employee or customer behaviors and apply resources based on priority.
Simulate proposed improvements before implementation to test changes and check compliance.
Use process insights to help prioritize your automation strategy.
Continually measure business process performance in real-time to check compliance and ensure continuous return on investment.
Use learnings from past processes and cases to predict the path, cost, complexity, and duration of current cases.
Raise alerts on in-flight transactions and act on any problems at the right time!