Inventory Management

With retail going mobile, it’s crucial to provide a great customer experience and maintain consistency across channels to increase purchases and brand loyalty. Avoid turning your brick and mortar stores into showrooms for online retail using social networks, rewards, fast and tailored responses, and the right inventory. Managing inventory in a way that saves money, maximizes ROI, and supports a great efficiency and customer experience is key.

Benefits

Omni-channel Customer Experience

Give customers a fully immersive omni-channel shopping experience. Let them look at a product at home online, show it to friends on their mobile, see how it would look with augmented reality, and expect to find it in their local store. Omni-channel retail means you can give your customers a unified experience no matter what channel they are using, serve up offers that are just right for them, and respond in a way that shows you know them and that you care.

Inventory Visibility

Gain greater insight into inventory to reduce or avoid over stocking and better plan for restocking and sales. Always know what you have in all of your distribution centers and stores so you can provide immediate and accurate information to your customers at all times.

Optimized Order Fulfillment

Pick which distribution center or store makes the most sense to fulfill orders. Optimizing order fulfillment saves you delivery time and cost while providing better service.

Forecast Customer Behavior

Better understand customer demand so you can better forecast how much and what kind of inventory you need. Increase upsell and marketing effectiveness with better targeting.

Capabilities

System Integration

Disparate and manual systems offer little to no visibility into inventory. With an integrated inventory system, you have complete visibility as it changes.

Dynamic Inventory Replenishment

Predict replenishment to avoid an out-of-stock scenario that could result in a negative customer experience and a lost opportunity.

Reduce Markdown Costs

With a better grasp of inventory, reduce markdown costs and inventory sell offs. Predict customer demand, to prevent overstocking.

Accurate Financial Reporting

Better inventory management results in more accurate cost reporting and better forecasting.

Loyalty Programs and Rewards

Understanding inventory data helps build an experience more closely tailored to customer preferences. You can maximize the value of loyalty programs and rewards because you always have what customers want.

Track Sales Velocity

When you can track how and how fast your inventory is changing, you can plan, predict demand, build sales, and never be out of stock.

Customers

Holidays are the biggest time for sales, and we have to make sure we’re able to scale for those increased API calls. Mashery reports have been crucial in preparing for the right amount of servers to handle the traffic, which is critical for our business.

Macy's

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On-Demand Webinar

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Whitepaper

Let Them Shop ‘til They Drop

Optimize inventory to avoid overstock and out-of-stock scenarios.

Omni-channel Customer Experience

Inventory Visibility

Optimized Order Fulfillment