Better Customer Experience
With advanced analytics, you can analyze customer trends and patterns to provide a better customer experience. You can build a 360-degree view of your patrons’ hotel and gaming behaviors, including average daily spending, previous trips and activity, preferred rooms, and arrivals and departures. This knowledge allows you to measure effectiveness of marketing campaigns and events and start to build customer experiences that keep them coming back for more.
Fast Access to Actionable Information
Previously siloed data sources come together in a single platform that effectively combines various data types and provides real-time access to actionable information. Avoid confusion and delay by getting the exact data you want on specific events faster and act to bring the best outcome.
Real-time View into the Casino Floor
Get a real-time view into the casino floor, even drilled down to individual slot machines. Gather information on when your customers are carding in and out, the number of pulls for each machine, and the machine’s profit performance. The information can be stored in a push system that responds to real-time changes and can be graphically visualized for faster insight into how to create a better customer experience.