Case Management

Solve common business problems such as on-boarding, loan origination, incident management, risk investigation, and many others by creating use case specific, case style applications. Search, act on, and investigate case audits. Analyze case handling and monitor business operations. Control who can access different modules of the application by defining personas while accessing interactive case analytics. With an expandable and customizable case model, you can design applications that cater to your specific case management needs.

Benefits

Extend Your Business

Business applications are the answer to business needs. No application is an island—connect them to make your processes really useful. A wide variety of pre-built connectors allows you to seamlessly integrate and extend your enterprise systems already in place.

Solve Business Problems Yourself

Instantly address business challenges with your own applications. With a powerfully simple platform, you can now focus on turning innovative ideas into live applications effortlessly and without any training.

Become Faster and Better

It’s amazing the results when you can manage resources—people and infrastructure—independent of processes. You can model how work flows through your organization in real time and swap resources in and out wherever they may be without affecting live processes.

Get the Right Outcome

The goal of every process is to achieve a desired outcome. Standardization helps you reduce costs, waste, and defects; optimize resources; reduce cycle time; and eliminate paper. Digitalization goes beyond those benefits to help you promote innovation and change; rapidly introduce new products; empower lines of business with self-service; provide instant awareness and action; and optimize standardized, unpredictable, and ad hoc processes.

Capabilities

Enterprise Ready

We deliver all the necessary capabilities you need for large-scale deployments. Designed with a strong focus on scalability and performance, you can scale a pilot departmental application to enterprise-wide instantly and risk-free.

Agile Development

Accelerate time-to-value by rapidly creating and launching applications, then enhance and expand them over time. You can quickly iterate new builds after end-user feedback and release enhanced versions as soon as functionality is built. With business/IT collaboration streamlined, agile transformation becomes a reality.

Intelligent Work and Resource Management

A combination of transparency and flexibility, dynamic calendars, model- driven process patterns, and other capabilities introduce entirely new ways to drive innovation and business transformation.

Flexible Organizational Models

Business managers can change their organization’s structure and the roles, groups, skills, and privileges of their people to have an immediate effect on active process instances and work availability.

Data and Case-centric Approach

Apps can be created in minutes without the need to spend time thinking about the end-to-end business logic. Our data and case-centric design lets you quickly capture actions, goals, process flows, or underlying data incrementally and perform independent updates in a few clicks.