Benefits
One Uniform System
Businesses often have a diverse set of systems, each producing their own output. With a consistent business activity monitoring process, processes don’t need be automated using any sort of BPM system, which is beneficial in distributed environments where there is no overall system of control.
Assess Process Performance
With real-time tracking systems, process performance can be assessed to determine if SLAs are being met, giving businesses the opportunity to take proactive action to correct exception situations before they escalate.
Real-time Insights
Your business no longer has to rely on historical-based reporting for the status of business processes. Gain insight into the current status of your business processes with dashboards consisting of real-time analytics so you can see what areas are succeeding and what areas need improvement.
Increased Predictive Capability
When combined with a sophisticated BI tool, a repository of current process state along with a running log of activity events can be used to predict and determine opportunities for business process improvement.
Capabilities
Event Manager
Real-time Dashboards
Reporting
