Business Activity Monitoring

Tracking business processes is the key to monitoring overall business performance. Lack of oversight can mean a missed opportunity for process improvement. Using process configuration and streaming analytics, business activity monitoring gives you visibility into process execution, tracks process performance against SLAs and timeouts, and even connects your business intelligence tools for summary reporting and analysis.

Benefits

One Uniform System

Businesses often have a diverse set of systems, each producing their own output. With a consistent business activity monitoring process, processes don’t need be automated using any sort of BPM system, which is beneficial in distributed environments where there is no overall system of control.

Assess Process Performance

With real-time tracking systems, process performance can be assessed to determine if SLAs are being met, giving businesses the opportunity to take proactive action to correct exception situations before they escalate.

Real-time Insights

Your business no longer has to rely on historical-based reporting for the status of business processes. Gain insight into the current status of your business processes with dashboards consisting of real-time analytics so you can see what areas are succeeding and what areas need improvement.

Increased Predictive Capability

When combined with a sophisticated BI tool, a repository of current process state along with a running log of activity events can be used to predict and determine opportunities for business process improvement.

Capabilities

Event Manager

Monitor process execution by capturing process events and monitoring progress against your plan. By monitoring execution, you are able to estimate completion time, enforce rules, detect stalled processes, and trigger alerts.

Real-time Dashboards

Visualize and access business processes in real time with summary dashboards that show the health at a glance. See business process status in context, including what, when, and where, and get alerts when something isn’t right.

Reporting

Processed data is accessible to near real-time analytics tools. Analyze current and historical data for KPIs, and generate and distribute reports that allow you to share existing data.

Configuration

Configure business processes and rules through UI and scripting. Templates and workflows, new/existing alerts, and business data storage for near real-time viewing and/or reporting can be configured to meet your needs.

Monitor Business Performance

Visualize the health of your business processes in real time