Unlocking Customer and Product Insights in Big Data Using Warranty Analytics

In this whitepaper, IDC Manufacturing Insights identifies the business challenges that face manufacturers offering product warranties and the steps they can take to effectively reduce costs and increase profits. We examine use cases where companies utilize big data and analytics to help mitigate issues associated with product quality and suboptimal service and warranty as well as facilitate optimized planning and improved customer satisfaction.

Success with TIBCO:

Over $1 million

In projected opportunities

50,000/car/second

Thousands of data points per car, per second understood with TIBCO Spotfire

21,000

Crewmembers who access and use Spotfire dashboards

18–24 Hours

to spot patterns in new data

Download Whitepaper

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